The board finally decided to keep our key fobs instead of forcing the upgrade on us. This has been a long and draining fight but I am relieved that common sense prevailed. Keep an eye on the next association meeting just to be certain they do not try to revive …
August 20, 2022
Final supporters
There are numerous reasons NOT to "upgrade" to the OpenPath system:
- Not all residents have a "smart phone"
- Cell signals in the neighborhood are not reliable, and some people may not be able to log into the system while at the Amenity Center
- What if the cell phone's battery dies while the person is at the pool or gym, they have to use the restroom but can't get back in?
- There will end up being more end-user issues than the HOA will be able to manage
- The proposed system is not any more secure than the current system; the pool's gate will still be propped open and it doesn't solve the issue of the gate being broken
- Key fob systems like ours have been used for decades, so eliminating the need to deliver cards to residents is not a good enough reason for "upgrading"
- Bringing a cell phone to the pool comes with issues that key cards do not have:
- Not all Cell phones are waterproof
- Hot weather is not suitable for cell phones and can cause expensive damage
- Cell phones can easily be stolen in the pool area while people are swimming, and cannot bring their phones into the pool
- Cost concerns:
- How much does this new system cost?
- Will the new system cost more to repair than the current system?
- What will the annual fees be for maintaining this new system? (Newer tech typically comes at a higher cost.)
- What will all of these costs mean for future HOA dues; will they be raised as a result?
Furthermore, Aric has stated that the current system's key fobs are no longer available. However, there are plenty of key fobs available for purchase online for roughly $45 for 200 fobs. Indeed the HOA can purchase an abundant supply of FOBs cheaply for future use — even if it means switching to another fob-only vendor.
We don't need newer technology that will only complicate things and be inaccessible to some residents. We need the Board to recognize that homeowners should have a voice in matters like this which come at a high cost to us. We ask the Board to please reconsider "upgrading" and consider finding a key fob solution if it is necessary to replace the current system. We ask that the Board meet with the individuals willing to volunteer to help get a key fob system working correctly.
Thank you for your consideration.
Updates
June 23, 2022
The board remains silent despite our concerns about the impracticality of the proposed phone system. I am spending my evenings documenting the technical failures that will inevitably plague us if we go through with this. We have to keep pushing because the current fobs work fine for everyone.
June 23, 2022
Seeing the momentum grow these past few days has been exhausting yet incredibly validating. It is clear that I am not the only one frustrated by these unnecessary changes to our neighborhood access. We are going to keep pushing until the board recognizes that our current system works better than their expensive alternative.
Reached 100 supporters
June 23, 2022
46 Comments
I am concerned that you will now be storing my personal information in an application that has to be public facing for it to work. Given the team has struggled to manage the previous cards and the current fobs I am not inspired to believe they will properly protect my information. Will you be funding vulnerability scans and periodic penetration testing?
Having to pay $50 for my 2 teenage children to be able to go to the pool without me is absurd. They are residents of this neighborhood and should be able to enjoy amenities without having to pay a fee (one time or not). This fee seems very high considering we are forced to have individual logins and cannot easily share the app like we would a traditional key fob.
There are residents without smart phones that would be cut off from access or forced to make an expensive investment to use amenities they already pay for. The potential harm to phones being required to be brought to the pool in the Texas heat is frustrating making this a mandatory way of having access.
This truly does not make since. Key fobs are effective and if delivering is a problem I am sure you could get some volunteers to do that for the HOA. I volunteer. I lease and the fob is easier for us with our landlord. Please reconsider the new pool system and keep the traditional fob system.
Will this new system raise HOA fees and were more than one bid collected by HOA before moving forward? We do not want to have to bring phones and relying on phone when service is sub par in area by amenity area
No phone at pool
I do not like the idea for my phone to be at the pool with temps high
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The board finally decided to keep our key fobs instead of forcing the upgrade on us. This has been a long and draining fight but I am relieved that common sense prevailed. Keep an eye on the next association meeting just to be certain they do not try to revive …
August 20, 2022
Final supporters
There are numerous reasons NOT to "upgrade" to the OpenPath system:
- Not all residents have a "smart phone"
- Cell signals in the neighborhood are not reliable, and some people may not be able to log into the system while at the Amenity Center
- What if the cell phone's battery dies while the person is at the pool or gym, they have to use the restroom but can't get back in?
- There will end up being more end-user issues than the HOA will be able to manage
- The proposed system is not any more secure than the current system; the pool's gate will still be propped open and it doesn't solve the issue of the gate being broken
- Key fob systems like ours have been used for decades, so eliminating the need to deliver cards to residents is not a good enough reason for "upgrading"
- Bringing a cell phone to the pool comes with issues that key cards do not have:
- Not all Cell phones are waterproof
- Hot weather is not suitable for cell phones and can cause expensive damage
- Cell phones can easily be stolen in the pool area while people are swimming, and cannot bring their phones into the pool
- Cost concerns:
- How much does this new system cost?
- Will the new system cost more to repair than the current system?
- What will the annual fees be for maintaining this new system? (Newer tech typically comes at a higher cost.)
- What will all of these costs mean for future HOA dues; will they be raised as a result?
Furthermore, Aric has stated that the current system's key fobs are no longer available. However, there are plenty of key fobs available for purchase online for roughly $45 for 200 fobs. Indeed the HOA can purchase an abundant supply of FOBs cheaply for future use — even if it means switching to another fob-only vendor.
We don't need newer technology that will only complicate things and be inaccessible to some residents. We need the Board to recognize that homeowners should have a voice in matters like this which come at a high cost to us. We ask the Board to please reconsider "upgrading" and consider finding a key fob solution if it is necessary to replace the current system. We ask that the Board meet with the individuals willing to volunteer to help get a key fob system working correctly.
Thank you for your consideration.
Updates
June 23, 2022
The board remains silent despite our concerns about the impracticality of the proposed phone system. I am spending my evenings documenting the technical failures that will inevitably plague us if we go through with this. We have to keep pushing because the current fobs work fine for everyone.
June 23, 2022
Seeing the momentum grow these past few days has been exhausting yet incredibly validating. It is clear that I am not the only one frustrated by these unnecessary changes to our neighborhood access. We are going to keep pushing until the board recognizes that our current system works better than their expensive alternative.
Reached 100 supporters
June 23, 2022
46 Comments
I have used OpenPath before at my office, and it requires you to always share your location, even when not using the app. I do not want my location tracked just for the sake of using the amenities.
I am concerned that you will now be storing my personal information in an application that has to be public facing for it to work. Given the team has struggled to manage the previous cards and the current fobs I am not inspired to believe they will properly protect my information. Will you be funding vulnerability scans and periodic penetration testing?
Having to pay $50 for my 2 teenage children to be able to go to the pool without me is absurd. They are residents of this neighborhood and should be able to enjoy amenities without having to pay a fee (one time or not). This fee seems very high considering we are forced to have individual logins and cannot easily share the app like we would a traditional key fob.
There are residents without smart phones that would be cut off from access or forced to make an expensive investment to use amenities they already pay for. The potential harm to phones being required to be brought to the pool in the Texas heat is frustrating making this a mandatory way of having access.
This truly does not make since. Key fobs are effective and if delivering is a problem I am sure you could get some volunteers to do that for the HOA. I volunteer. I lease and the fob is easier for us with our landlord. Please reconsider the new pool system and keep the traditional fob system.
Will this new system raise HOA fees and were more than one bid collected by HOA before moving forward? We do not want to have to bring phones and relying on phone when service is sub par in area by amenity area
No phone at pool
I do not like the idea for my phone to be at the pool with temps high
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I have used OpenPath before at my office, and it requires you to always share your location, even when not using the app. I do not want my location tracked just for the sake of using the amenities.