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Objection to a biometric access system at the Landmark

Objection to a biometric access system at the Landmark

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Started by Kostya Lobov 11 years, 7 months ago
On 8 December 2014, the landlord's managing agent, Rendall & Rittner Limited, announced that on 12 January 2015 a new biometric system will be installed at the Landmark East and West towers. All those who wish to be able to access the building are required to submit a scan of their finger within approximately two weeks. From 12 January 2015, the current key fob system will also stop working.


- The use of biometric 'finger scanners' is unnecessarily intrusive and disproportionate for a residential building. No other residential building in the area uses this system.


- The landlord has cited 'improved security' as a justification for the new system. There are far less intrusive ways of addressing this (e.g. better CCTV, more frequent reprogramming of key fobs)


- The system raises concerns over privacy and the security of residents' sensitive personal data


- The new system will create an inconvenience for flat owners, residents and their friends and family (who will not be able to access properties without someone being physically present to let them in).


- There was no consultation with flat owners/residents before the decision was made to introduce this system


- We have been given only one month's notice (over the Christmas period)


- For those who understandably do not want to hand over their biometric data (which even the Police and Government rarely have for most people), the fact that there will be no other way to access the building and their flat is potentially in breach of the terms of their lease.


The introduction of the system should therefore be cancelled, or at least postponed indefinitely until a proper consultation has taken place to determine if this is the right decision for the Landmark.

Updates

December 14, 2014

The scale of this response is sufficient to trigger a formal consultation request with the managing agent. I am drafting a letter to Rendall and Rittner tonight to demand an immediate halt to the installation process. We have secured legal counsel to review the privacy implications of this biometric data collection.

29 Comments

A
A Gordon
11 years ago Featured

The management team really need to focus upon getting the basics right (like making sure the hot water is working, or getting the windows cleaned) rather than messing about checking fingerprints. It makes you wonder whether it's all part of a plan to reduce the Front Desk Service? But anyway, they need to get their priorities sorted out. And they're SO pleased with themselves... they just haven't grasped that this is not what the residents care about.

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Petar Lipovyanov
11 years ago Featured

It is offensively outrageous that the people living in the Landmark whose day-to-day life is impacted by this have not been consulted or in any way involved in this decision! This situation is guaranteed to decrease the appeal of the building for buyers and tenants alike and will definetely bring down the value of this property! Someone must be held responsible for this and Rendall & Rittner are on top of the list!

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Monika Stratieva
11 years ago Featured

Does Rendall & Ritter even have the legal right to collect tenant’s fingerprints? Are you opening themselves up to risk of a law suit? What measure do they have in place to ensure fingerprint is secured?

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Ulyana Lapshina
11 years ago Featured

Collection of personal data is subject to consent of the individual, unless required by law (e.g. court, police). Every data subject has the right to refuse having their finger scans taken and R&R would be under an obligation to offer alternative means of access.

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Joan Lee
11 years ago Featured

Until it is clarified how the potential inconvenience to our guests will be addressed (when the concierge is not at his desk and this often is the case), there should be further consultation

J
Jose Ruiz
11 years ago Featured

this level of security and control remind of military levels and does not seem necessary at all. It also means and intrusive way in our personal lives by having to tel Rental who we invite into our apartments.

D
Dumitru Minzararu
11 years ago

against!

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Souzie Holmes
11 years ago

The biometric finger scanner is intrusive.

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