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Status: Closed — this petition is no longer accepting signatures.

Cancel Contract of Castle Parking Solutions at TCP

Cancel Contract of Castle Parking Solutions at TCP

Closed — 35 supporters Verified

Final supporters

M
MARILYN L.
J
JohnRaymond M.
C
Charles W.
T
Tanecia H.
J
Jasmine P.
S
Someone
J
John R.
A
Austin G.
C
Christopher P.
L
Lori S.
+25 more
Started by Anonymous 13 years ago
We are requesting that Novare Group and its Property Management Company cancel their contract with Castle Parking Solution because of illegal and unprofessional booting and towing practices. As residents of TCP, we expect to receive professional and courtesy treatment from Novare and its contractors. This is not happening with Castle Parking Solutions. If you or any of your guest(s) have ever been illegal booted or towed by Castle Parking Solutions, we are requesting that you sign this online petition. Let’s stand together as a building and make a difference to improve our building services. Please include your name and unit number when signing this petition.

Updates

July 2, 2017

The momentum behind this request shows how deeply these parking practices have affected our daily lives at TCP. It is clear that the frustration felt within our building is shared by many of our neighbors.

15 Comments

J
Jasmine Payne
8 years ago Featured

This company is predatory and malicious. They have a lack of signage, no person to respond on the phone to disputes, and repeated complaints on Google and with the BBB. Some pressure on the companies that employ them must be done because everything else seems like it has not been working.

J
John Randolph
8 years ago Featured

they booted my car when the cop told me I can park where I parked. please give me another 272 petitions ill sign them all.

A
Austin Gates
8 years ago Featured

I live at Skyhouse South and was illegally booted and had my vehicle damaged by this company and they refuse to answer the phone after paying to have the boot taken off.

J
JohnRaymond Morales
7 years ago

I’m in favor of banning castle parking solutions from Atlanta and the metro area.

C
Charles Walker
8 years ago

I too was illegally and unnecessarily booted.

T
Tanecia Harrison
8 years ago

They booted my car after I used the PassportMobile Parking App to pay for parking. I paid for an hour of parking and returned to my car after one hour and 2 minutes. They advised that the boot was applied due to us walking off without paying, which is blatantly false. I spoke to one of their dispatchers and advised that I have the receipt reflecting that I paid, and gave the time stamps. He then recommended that I call back the next day to speak with "corporate" due to that specific dept closing at 7:00PM. He encouraged that we send an email to them immediately in order to start the dispute, which we did. I called back the next day and the new dispatcher lied SEVERAL times during our phone call, first stating that a corp. number didn't exist, then stated that they were closed for the day (it was 6:50PM). When I asked what time they close, he stated, and i quote, "after normal business hours." After I asked him SEVERAL times (literally, I asked him 12 times and he would just repeat "normal business hours) what "normal business hours mean" he finally tells me to call back before 5PM the next day. I have sent an email requesting for my money back however, I am not hopeful.

J
Jasmine Payne
8 years ago

This company is predatory and malicious. They have a lack of signage, no person to respond on the phone to disputes, and repeated complaints on Google and with the BBB. Some pressure on the companies that employ them must be done because everything else seems like it has not been working.

A
Anonymous
8 years ago

Robbers

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