This is a open letter to David Lloyd Gyms on behalf of the members below.
As longtime, happy members of the Harbour Club before it reverts to David Lloyd, we are strongly advising that we are unlikely to retain our membership due to the upcoming changes as outlined in the email dated 21/05/22.
Firstly as a family gym the crèche facility was one of the selling points in becoming a member.
The benefits to this club which we think has been overlooked, is the that we add more to your revenue stream in terms of add ons such as swimming, dining in the cafe, which notably is done during off peak periods. This is facilitated through the provision of the complementary crèche and the full day provision of the service.
Simply put, were we to be charged for the facility it would prevent us coming as often, cause a great number of cancellations in membership (as you have already received) and be a very short sighted view of the bottom line.
Coupled with the new £10 fee for Reformer Pilates, which is primarily used by women, we cannot help feel but feel the changes made skew heavily away from female members. There have been no negative financial repercussions to male members. In fact you could go as far to say that they have benefited with the reduced membership fee.
We strongly urge you to consider this perspective as outlined above and revoke the planned changes.
Updates
May 27, 2022
The feedback from fellow members continues to pour in. It is clear that these proposed changes are ignoring the needs of the families who built this community.
May 27, 2022
The momentum is undeniable. Management can no longer claim they are unaware of our collective position.
17 Comments
I only joined the gym because of the creche & made that clear when I joined. It was one of the main selling points. I do not believe that the Harbour Club should be able to amend the terms of the creche without allowing its members to cancel their membership.
It’s absolutely unacceptable to notify people who have been members for years to transfer over to David lloyds with such short notice. I joined this gym as I have 2 kids under the age of 5 for the crèche and the kids classes to give me time to work out for Myself. I had many other choices to pick from however I picked harbour club for the reason mentioned above. I’ve also thought this transition wanted to transfer over to Notting hill as it’s the same club atm but if I would like to do so I’ll have to pay an additional £900 joining fee just to transfer my family over. I’ve never heard of anything so outrageous.
I can not believe the change only noticed by email with short notice period
I have previously been a member and was planning to rejoin, but would go to Virgin Active instead if this plan goes ahead. Two hours of £7 childcare a day is £98 a week, which is ridiculous.
I believe this charge is unacceptable as the conditions of the Harbour as were were the reason we chose it and accepted to pay such a high fee in the first place.
I choose the gym because this type of benefits. I the gym offer that in the conditions. The gym can offer another activities or clase with charge but no change the initial conditions, it sound no really legal.
Total disguise to bring a family club in the area!
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This is a open letter to David Lloyd Gyms on behalf of the members below.
As longtime, happy members of the Harbour Club before it reverts to David Lloyd, we are strongly advising that we are unlikely to retain our membership due to the upcoming changes as outlined in the email dated 21/05/22.
Firstly as a family gym the crèche facility was one of the selling points in becoming a member.
The benefits to this club which we think has been overlooked, is the that we add more to your revenue stream in terms of add ons such as swimming, dining in the cafe, which notably is done during off peak periods. This is facilitated through the provision of the complementary crèche and the full day provision of the service.
Simply put, were we to be charged for the facility it would prevent us coming as often, cause a great number of cancellations in membership (as you have already received) and be a very short sighted view of the bottom line.
Coupled with the new £10 fee for Reformer Pilates, which is primarily used by women, we cannot help feel but feel the changes made skew heavily away from female members. There have been no negative financial repercussions to male members. In fact you could go as far to say that they have benefited with the reduced membership fee.
We strongly urge you to consider this perspective as outlined above and revoke the planned changes.
Updates
May 27, 2022
The feedback from fellow members continues to pour in. It is clear that these proposed changes are ignoring the needs of the families who built this community.
May 27, 2022
The momentum is undeniable. Management can no longer claim they are unaware of our collective position.
17 Comments
Prices were raised for HC now benefits have been taken away including paying for Pilates which is one of the very few things I can do following a serious bike accident. I plan to choose an alternative jam after 18 years
I only joined the gym because of the creche & made that clear when I joined. It was one of the main selling points. I do not believe that the Harbour Club should be able to amend the terms of the creche without allowing its members to cancel their membership.
It’s absolutely unacceptable to notify people who have been members for years to transfer over to David lloyds with such short notice. I joined this gym as I have 2 kids under the age of 5 for the crèche and the kids classes to give me time to work out for Myself. I had many other choices to pick from however I picked harbour club for the reason mentioned above. I’ve also thought this transition wanted to transfer over to Notting hill as it’s the same club atm but if I would like to do so I’ll have to pay an additional £900 joining fee just to transfer my family over. I’ve never heard of anything so outrageous.
I can not believe the change only noticed by email with short notice period
I have previously been a member and was planning to rejoin, but would go to Virgin Active instead if this plan goes ahead. Two hours of £7 childcare a day is £98 a week, which is ridiculous.
I believe this charge is unacceptable as the conditions of the Harbour as were were the reason we chose it and accepted to pay such a high fee in the first place.
I choose the gym because this type of benefits. I the gym offer that in the conditions. The gym can offer another activities or clase with charge but no change the initial conditions, it sound no really legal.
Total disguise to bring a family club in the area!
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Prices were raised for HC now benefits have been taken away including paying for Pilates which is one of the very few things I can do following a serious bike accident. I plan to choose an alternative jam after 18 years