I am calling for your support to make Queensland Rail and Translink to take notice and look after their customers who travel with young children and prams. Over the last 5 months since having my daughter I have been battling with public transport to get from home to work and vice versa and also out and about on weekends. 

 On Monday the 18th of October I was denied entry to two buses and a train because I had a pram. I was informed by the drivers that I would have to fold up my pram to get on the bus. At the time my daughter was fast asleep and I did not wish to disturb her. I accepted this and walked to the nearest train station, I waited for a train for at least 15 minutes and when the train finally arrived the guard told me that I would have to wait for the next one as this one was full. He then proceeded to say ‘all trains are full at this time you should wait’. I would have accepted this if I had been going to the city for a shopping day but I was in fact dressed in business dress and clearly heading to work as were the rest of the commuters on the train.

 Since this rather upsetting incident I have decided that it is time Queensland Rail and Translink did something about the way their ‘customer service’ representatives look after their customers who travel with young children and prams. With this petition I hope that someone will listen and perhaps dedicate a carriage on each peak hour train to parents with young children and prams. If not then perhaps they will train their staff to treat everyone equally whether they are in a wheelchair or have a pram and live up to their goal of giving everyone equal access to public transport. Please sign this petition and show your support for this cause! 

 Thank you 

Anita Flowers Mother and Public Transport Customer