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Status: Closed — this petition is no longer accepting signatures.

Frontier Communications poor business practices

Frontier Communications poor business practices

Closed — 15 supporters Verified

Final supporters

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Roxanna S.
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Ruby C.
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Angela M.
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Tina V.
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Melissa S.
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Serena V.
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Heith s.
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Aubrey d.
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Julie H.
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Leslie S.
+5 more
TR
Started by Tamara Riggs 7 years, 1 month ago
I am wanting to bring attention and be the voice of the many customers that might have the same issues that my family has been having. We go weeks with out service with technician after technician at our home with no resolution. It's out again today all over Paris IL. I have contacted the office of the president and only received and $18 credit. I am hoping others will speak up and get this brought to the forefront. We would not be able to charge thousands a month and not render a service we would be thrown in jail.

7 Comments

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Ruby Cox
7 years ago Featured

I have been without service for 8 days now, couldn’t contact tech support without a 2-3 hour wait then get disconnected, couldn’t get a call back scheduled on website or chat because it would say problem with site. Very slow internet when I do have it!

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Serena Vaughn Kellum
7 years ago Featured

We also suffer through multiple outages and resulting power cycles per day. Subpar equipment. We've been through 5 modems since 2014.

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Roxanna Stone
7 years ago

Never ever let these people near your home. I signed up and it was the worst mistake of my life. I am now in Frontier hell, am having to file complaints against with the ftc and sue them for ruining my credit. They installed their system and for 3 days I had no TV or internet. I work from home so I lost business. When they could not repair their system after 3 days I cancelled and had them pick their stuff up. They have been billing me ever since, and I have spent hours trying to fix the issue. They LIE and tell me it is being fixed, then I receive yet another bill, for services I do not have. Now they not only lied again, but tell me it is in collections. Save yourself. Stay far away from this horrible company. I am a Realtor. I have made sure to warn my clients, and posting on every social media outlet possible. I hope to save anyone I can from this nightmare company.

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Angela Metzger
7 years ago

Last three months service has been going down hill and today it been out all day...

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Tina Varney
7 years ago

Day 16 of no phone service. Frontier says 7 MORE DAYS but can't tell us WHY???

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Michelle Mcclara
7 years ago

Promises made but never kept

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Tamara Riggs · petition starter
7 years ago

Outrageous...speak out !!!