Petition Frontier to Invest in faster Internet speeds at Talking Rock Creek Resort
We at Talking Rock Creek Resort have been suffering with Internet speeds at only 1MB Download while paying the same price as someone with a far better speed for too long. In this day and age it is absolutely remarkable to have speeds this slow. With the Internet being such a huge part of our lives, both personal and business, a decent speed is required. Satellite is a poor choice and way to pricey for normal use. We have phone lines here already and internet through them. We desperately need Frontier Communications to upgrade their equipment so that we can receive the same service for the same price as others using Frontiers services.
In an effort to persuade Frontier to give us this service we ask that all Talking Rock Creek Resort property owners add their name to this list. If you own property out here please sign. Even if you do not currently use Frontier for Internet, or use another poor option such as Satellite or Mobile. By upgrading Frontier's equipment and providing a normal speed, instead of sub-standard, we would want to come to Frontier for this service.
We are paying a higher price for lower quality of service and it is appalling. We have been hearing about "planning to upgrade" for years. It is time Frontier put out the investment and upgrade. We demand a quality service that we are not receiving. No person should be at Internet speeds of only 1MB. Let's see if Frontier cares about the People and Quality of Service or the Money.
Updates
March 19, 2016
I have spent the last few days talking with neighbors who are just as exhausted as I am by these ancient speeds. It is clear that we are all tired of paying full price for a service that barely functions in our daily lives. I am currently working on a formal letter to Frontier to ensure they understand that we will not accept these excuses anymore.
March 19, 2016
Seeing this many neighbors unite behind the need for basic connectivity proves that we are finally done accepting these outdated speeds. Your frustration mirrors my own and confirms that Frontier can no longer ignore our community.
46 Comments
My husband and I would LOVE to sign on with Frontier for internet service, but here way too often that it is way to slow for the cost. As educators, we desperately need a fast and reliable service at our cabin in Talking Rock Creek resort. I know five other homeowners just on our short street that complain about lack of internet service as well.
My DSL is so unstable and if the wind is blowing almost always minimum working. Please update the service so I could stream movies and Skype with my family. Thank you
Frontier is horrible!!! Every online experience was so frustrating that we dropped them. We couldn't download anything from Netflix. We had Comcast before moving here and no complaints except cost of service increases. With Frontier in my opinion you pay for a big headache every time you turn on your computer. Do the necessary upgrades and we will return as a customer!
Internet is horrible, phone has constant noise with calls, security company says our system will not notify them if Internet out or on and off during wind, rain, fog.
Our home is out of the way, but we didn't expect it to be so technologically out of the way. Our DSL is so slow (current best is 2.27Mbps download, 0.33Mbps upload) that we cannot run AT&T's cell phone signal booster to even give us that improvement in service. It should not be so primitive for the money we pay Frontier.
My internet stays down a lot and is very slow.
WE WERE TOLD WE WOULD HAVE NO LESS THAN 4MPS WHEN WE SIGNED UP
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Petition Frontier to Invest in faster Internet speeds at Talking Rock Creek Resort
We at Talking Rock Creek Resort have been suffering with Internet speeds at only 1MB Download while paying the same price as someone with a far better speed for too long. In this day and age it is absolutely remarkable to have speeds this slow. With the Internet being such a huge part of our lives, both personal and business, a decent speed is required. Satellite is a poor choice and way to pricey for normal use. We have phone lines here already and internet through them. We desperately need Frontier Communications to upgrade their equipment so that we can receive the same service for the same price as others using Frontiers services.
In an effort to persuade Frontier to give us this service we ask that all Talking Rock Creek Resort property owners add their name to this list. If you own property out here please sign. Even if you do not currently use Frontier for Internet, or use another poor option such as Satellite or Mobile. By upgrading Frontier's equipment and providing a normal speed, instead of sub-standard, we would want to come to Frontier for this service.
We are paying a higher price for lower quality of service and it is appalling. We have been hearing about "planning to upgrade" for years. It is time Frontier put out the investment and upgrade. We demand a quality service that we are not receiving. No person should be at Internet speeds of only 1MB. Let's see if Frontier cares about the People and Quality of Service or the Money.
Updates
March 19, 2016
I have spent the last few days talking with neighbors who are just as exhausted as I am by these ancient speeds. It is clear that we are all tired of paying full price for a service that barely functions in our daily lives. I am currently working on a formal letter to Frontier to ensure they understand that we will not accept these excuses anymore.
March 19, 2016
Seeing this many neighbors unite behind the need for basic connectivity proves that we are finally done accepting these outdated speeds. Your frustration mirrors my own and confirms that Frontier can no longer ignore our community.
46 Comments
My email service in most cases is less than 1 MB. We have many outages and have had many issues with our Frontier service. Their servce techs are great but the equipment needs to be updated.
My husband and I would LOVE to sign on with Frontier for internet service, but here way too often that it is way to slow for the cost. As educators, we desperately need a fast and reliable service at our cabin in Talking Rock Creek resort. I know five other homeowners just on our short street that complain about lack of internet service as well.
My DSL is so unstable and if the wind is blowing almost always minimum working. Please update the service so I could stream movies and Skype with my family. Thank you
Frontier is horrible!!! Every online experience was so frustrating that we dropped them. We couldn't download anything from Netflix. We had Comcast before moving here and no complaints except cost of service increases. With Frontier in my opinion you pay for a big headache every time you turn on your computer. Do the necessary upgrades and we will return as a customer!
Internet is horrible, phone has constant noise with calls, security company says our system will not notify them if Internet out or on and off during wind, rain, fog.
Our home is out of the way, but we didn't expect it to be so technologically out of the way. Our DSL is so slow (current best is 2.27Mbps download, 0.33Mbps upload) that we cannot run AT&T's cell phone signal booster to even give us that improvement in service. It should not be so primitive for the money we pay Frontier.
My internet stays down a lot and is very slow.
WE WERE TOLD WE WOULD HAVE NO LESS THAN 4MPS WHEN WE SIGNED UP
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My email service in most cases is less than 1 MB. We have many outages and have had many issues with our Frontier service. Their servce techs are great but the equipment needs to be updated.