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Status: Closed — this petition is no longer accepting signatures.

Willowbrook Lewisville - Waterlogged yards

Willowbrook Lewisville - Waterlogged yards

Closed — 32 supporters Verified

Final supporters

J
James M.
C
Charles H.
S
Sheri G.
S
Siobhan O.
D
David H.
A
Abby D.
Y
Yan P.
J
James P.
J
Jeannen P.
M
Matthew P.
+22 more
AS
Started by Ash Shah 7 years, 2 months ago

This petition is to gather resident signatures to acknowledge the situation regarding water and mud building up in the backyards and side yards of the homes built in the Willowbrook Community by Pulte Homes. Many people in our community have noticed standing water and mud in our yards and this is causing a range of other problems, including mosquitoes, slippery conditions when moving, gardening, or moving trash cans, growing moss, lack of grass growing, eroding soil, and possible long term effects on the foundation on our homes.

Correcting this measure would require a pipe to be installed underground in our yards between our houses. The pipe would be buried under the soil, would collect water more effectively and properly drain the water efficiently away from our yards and our homes. The estimate for this cost would be approximately $2000 to $3000 per home.

We are asking for the builder, Pulte Homes, to properly and responsibly address this matter. Surrounding communities do not have this problem. This is unique to the construction of these homes by Pulte. We would like either for the home builder to install the piping for us to better drain the water away, or reimburse us for the costs to fix the problem ourselves.

We want to state the serious health risk issue and that it also affects the home owners and their property value. Moss, mosquitos, and slippery conditions are only a few of the possible health concerns that many neighbors in the Willowbrook community have stated. There are also a wide range of concerns regarding the long term implications of water not draining out efficiently in the area between the homes. Many neighbors feel that this needs to be brought to light.

The builder refuses to fix the problem, or they give us the run-around, or they send people who do not fix the problem. Pulte’s representatives also tell us that there is a 48 hour rule for the water logged yards to dry. The Pulte representatives have said as long as the water dries in 48 hours it is not a problem. To some home owners they say it is 72 hour rule. When it is too water logged for grass to grow, Pulte’s representatives sometimes say residents and the HOA should work together to water the lawn after 72 hours. They even admit that without enough sun, the water between the houses will not evaporate, and there is nothing they can do to fix it.

There are far too many inconsistencies in each representatives’ explanations regarding the cause of this problem and how to fix it. The bottom line is that the vast majority of residents are unhappy and Pulte as the home builder refuses to fix it to our satisfaction. We are stating with this petition that we are unhappy with the situation and response that Pulte has given us, and we would like there to be a more responsible plan of action done by the builder.

Updates

August 18, 2019

I have finished drafting a formal letter to the Pulte Homes regional management office detailing the drainage failures identified across our community. This document outlines the specific underground piping requirements needed to resolve the ongoing soil erosion issues. We are currently waiting for a point of contact from their engineering department for a scheduled site walkthrough.

August 18, 2019

The growth of this petition shows that the drainage issues at Willowbrook are widespread. I am now using this data to identify the specific representatives at Pulte Homes who have the authority to greenlight the underground piping project.

8 Comments

D
David Hamill
7 years ago Featured

I have had problems with my grading since before I closed on the house. It was one of the main things that really needed to be fixed but never has. It's been dismissed and excused by Pulte everytime.

K
Kathy Freitas
7 years ago Featured

We split the cost of installing a drain pipe with our neighbor. It fixed the problem immediately. I would appreciate a reimbursement for the cost.

R
Ritesh Patel
7 years ago Featured

Hi, Pulte won't address this issue knowing that water doesn't drain off and causes mud which damages the grass and provides a atmosphere for mosquitoes to grow. Thanks

C
Charles Harmon
7 years ago

Yard is uneven and was left a mess.

Y
Yan Peng
7 years ago

Petition against drainage problems around the Willow Brook community.

J
Jeannen Provost
7 years ago

We have 6 different representatives from Pulte telling us the same thing.

D
David Huffman
7 years ago

Side yard too steep and slippery to walk on and almost impossible to mow.

V
Vaishali
7 years ago

Because of poor landscaping Water drainage issues has became big problem for the residents of Willowbrook. We must need help from the builder.