I bought a used 2012 Volkswagen Tiguan with 64k miles with a great Car Fax report showing regular maintenance. I purchased the vehicle last year (2017) and was in mint condition inside and out and operated very well.
Fast forward a year later (2018) with 74K miles and with its regular maintenance such as oil changes… the dreaded "check engine" light turned on. Without thinking the worst, I immediately took my Tiguan to my trusted local mechanic for a diagnosis. The diagnosis came back with an error code reading P0299 which is a malfunctioning of the turbo charger. My mechanic suggested that I take my vehicle to a Volkswagen dealership to see if my car was still under warranty in order to aid in the repair.
I proceeded with his suggestion and after leaving my car overnight with Volkswagen, they ran another diagnosis and came back with the same error code (P0229). My vehicle was no longer under warranty and was given a report of the diagnosis with costs for the repair. The total cost to repair the malfunctioning turbo charger was $2,800.
I began to look into this issue more because I just couldn’t believe that a vehicle with 74k miles would have a serious problem. It just doesn’t make sense that it is going to cost me more than 25% of the vehicles retail value to get it fixed. I went online and looked at various Volkswagen forums to see if people were experiencing a similar situation. The consensus was that people were having similar issues with the error code P0299 malfunctioning turbo charger. The majority of the people reporting this issue were Tiguan’s between the years 2010-2013(and some newer ones as well) with low mileage.
So what’s the big deal? It is just something that happens right? It is a big deal because it raises some questions when several people are experiencing the same issue over and over on relatively new Tiguan’s.
I contacted the Volkswagen of America Care and explained to them the issue I was having with my Volkswagen Tiguan. As stated in the owners manual of the vehicle, Volkswagen of America may help financially with certain types of issues and encourages customers to report any dissatisfaction with the dealers decision. A representative from Volkswagen of America also said that not enough people are reporting the issue to where it would make them take action.
This pretty much boils down to a petition for Volkswagen Tiguan owners to be heard by reporting this issue that could possibly be a recall.
Updates
September 29, 2021
250 people have signed this because they are tired of Volkswagen ripping us off for their own engineering failures. We are not paying thousands for these faulty turbos while the corporation hides behind expired warranties. Keep pushing until they actually acknowledge this disaster.
Reached 250 supporters
September 28, 2021
Reached 100 supporters
September 13, 2020
346 Comments
Turbocharger failed at 62K miles was replaced. Second turbocharger at 77K miles. VW said tough out of warranty. How can they replace a turbocharger and it fail less than 15K miles. Terrible customer service and quality by VW
2015 Tiguan, 55k miles, P0299 code with the failed wastegate (non-serviceable part). Annoying that a relatively simple part of the turbo isn't serviceable and requires a completely new part, especially when it's at the level of this 'known issue'
Same problem. Wastegate loose. Needs to replace turbocharger. The shop said this looks like a very common problem for tiguan. 2012 Tiguan SE 60k miles P0299 Check engine light code. Quotes from $2320 - $2700.
Just heard this stunning news from the dealership mechanic - $3300 for a new turbo. Said I didn't drive it aggressively enough and this caused the problem. What the heck!! This is outrageous. Should be a recall and Volkswagen should reimburse us!!
2010 tiguan with 72k miles dealership quoted me over 3k on having my turbo replaced. I can't afford that especially with having a car payment and insurance on this vehicle. At this point in its life I now own a rather expensive lawn ornament.
Same problem with my 2018 Tiguan SE. The dealer quote me $4,500!
I was also left without a loaner for 8 days!!! Not safe for moms!
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I bought a used 2012 Volkswagen Tiguan with 64k miles with a great Car Fax report showing regular maintenance. I purchased the vehicle last year (2017) and was in mint condition inside and out and operated very well.
Fast forward a year later (2018) with 74K miles and with its regular maintenance such as oil changes… the dreaded "check engine" light turned on. Without thinking the worst, I immediately took my Tiguan to my trusted local mechanic for a diagnosis. The diagnosis came back with an error code reading P0299 which is a malfunctioning of the turbo charger. My mechanic suggested that I take my vehicle to a Volkswagen dealership to see if my car was still under warranty in order to aid in the repair.
I proceeded with his suggestion and after leaving my car overnight with Volkswagen, they ran another diagnosis and came back with the same error code (P0229). My vehicle was no longer under warranty and was given a report of the diagnosis with costs for the repair. The total cost to repair the malfunctioning turbo charger was $2,800.
I began to look into this issue more because I just couldn’t believe that a vehicle with 74k miles would have a serious problem. It just doesn’t make sense that it is going to cost me more than 25% of the vehicles retail value to get it fixed. I went online and looked at various Volkswagen forums to see if people were experiencing a similar situation. The consensus was that people were having similar issues with the error code P0299 malfunctioning turbo charger. The majority of the people reporting this issue were Tiguan’s between the years 2010-2013(and some newer ones as well) with low mileage.
So what’s the big deal? It is just something that happens right? It is a big deal because it raises some questions when several people are experiencing the same issue over and over on relatively new Tiguan’s.
I contacted the Volkswagen of America Care and explained to them the issue I was having with my Volkswagen Tiguan. As stated in the owners manual of the vehicle, Volkswagen of America may help financially with certain types of issues and encourages customers to report any dissatisfaction with the dealers decision. A representative from Volkswagen of America also said that not enough people are reporting the issue to where it would make them take action.
This pretty much boils down to a petition for Volkswagen Tiguan owners to be heard by reporting this issue that could possibly be a recall.
Updates
September 29, 2021
250 people have signed this because they are tired of Volkswagen ripping us off for their own engineering failures. We are not paying thousands for these faulty turbos while the corporation hides behind expired warranties. Keep pushing until they actually acknowledge this disaster.
Reached 250 supporters
September 28, 2021
Reached 100 supporters
September 13, 2020
346 Comments
Bought a 2017 Tiguan Wolfsburg edition NEW from dealership and had all recommended maintenance performed at dealership. Turbo died at <56K miles. Quoted almost $5K for repairs. Plan to take the car behind the barn and shoot it.
Turbocharger failed at 62K miles was replaced. Second turbocharger at 77K miles. VW said tough out of warranty. How can they replace a turbocharger and it fail less than 15K miles. Terrible customer service and quality by VW
2015 Tiguan, 55k miles, P0299 code with the failed wastegate (non-serviceable part). Annoying that a relatively simple part of the turbo isn't serviceable and requires a completely new part, especially when it's at the level of this 'known issue'
Same problem. Wastegate loose. Needs to replace turbocharger. The shop said this looks like a very common problem for tiguan. 2012 Tiguan SE 60k miles P0299 Check engine light code. Quotes from $2320 - $2700.
Just heard this stunning news from the dealership mechanic - $3300 for a new turbo. Said I didn't drive it aggressively enough and this caused the problem. What the heck!! This is outrageous. Should be a recall and Volkswagen should reimburse us!!
2010 tiguan with 72k miles dealership quoted me over 3k on having my turbo replaced. I can't afford that especially with having a car payment and insurance on this vehicle. At this point in its life I now own a rather expensive lawn ornament.
Same problem with my 2018 Tiguan SE. The dealer quote me $4,500!
I was also left without a loaner for 8 days!!! Not safe for moms!
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Bought a 2017 Tiguan Wolfsburg edition NEW from dealership and had all recommended maintenance performed at dealership. Turbo died at <56K miles. Quoted almost $5K for repairs. Plan to take the car behind the barn and shoot it.