We, the owners of Jaecoo Omoda C9 in Malaysia, are experiencing ongoing software-related issues with our vehicles, affecting their performance, functionality, and user experience. Many of us have only recently received our cars, yet we are already facing frustrating problems that require immediate resolution.
We call upon Jaecoo HQ Malaysia to expedite the release of a new software update to address these issues promptly. As loyal customers, we believe in the brand’s commitment to quality and innovation, and we urge Jaecoo to take swift action in providing a solution.
We request:
- Immediate Acknowledgment – A formal response from Jaecoo HQ Malaysia regarding the software issues.
- Expedited Software Update – A clear timeline for the release of the necessary update.
- Transparent Communication – Regular updates on progress and resolutions.
We stand together as Jaecoo Omoda C9 owners, seeking a fair and efficient resolution to ensure our vehicles function as intended. We hope Jaecoo Malaysia will prioritize this matter and restore our confidence in the brand.
Please sign this petition to show your support and urge Jaecoo HQ Malaysia to take immediate action!
敦促马来西亚Jaecoo总部尽快发布Omoda C9软件更新
我们是马来西亚的Jaecoo Omoda C9车主，目前正遭遇车辆软件方面的问题，这些问题影响了汽车的性能、功能和使用体验。许多车主刚刚提车不久，就已经面临各种令人困扰的问题，迫切需要官方解决方案。
我们呼吁Jaecoo马来西亚总部加速推出新的软件更新，以尽快修复这些问题。作为品牌的忠实用户，我们相信Jaecoo始终致力于提供高品质和创新的产品，因此希望官方迅速采取行动，解决当前问题。
我们要求：
- 立即回应——Jaecoo马来西亚总部正式承认软件问题的存在并做出回应。
- 加快软件更新——明确提供软件更新的发布时间表，并尽快发布更新。
- 透明沟通——定期更新软件修复进展，让用户及时了解情况。
我们Jaecoo Omoda C9车主团结一致，希望品牌能够优先处理此问题，并恢复我们对Jaecoo的信任。
请签署这份请愿书，支持我们的诉求，促使Jaecoo马来西亚总部尽快采取行动！
Updates
March 18, 2025
I have been in touch with several other owners this week who are dealing with the exact same system glitches that forced me to start this. We are currently compiling a detailed list of these recurring errors to present directly to the service managers at Jaecoo Malaysia. The silence from the headquarters is frustrating but we are not going to let this slide until our vehicles are working properly.
March 18, 2025
Seeing this much energy behind our cause proves I am not the only one feeling ignored by the brand I trusted with my money. This momentum gives me genuine hope that the company will finally stop stalling and address these glitches in our cars.
50 Comments
The automatic high beam on my car broke down shortly after I bought it, and it’s been two months since then, but they still haven’t fixed the problem. Is this how Omoda treats its customers?
The software is not stable. Breaking sound especially running android auto while playing song, auto switch/skip song, Auto run Android Auto instead of an option by driver whether to switch on. Etc etc
1. Side mirrors need to be adjusted every time after starting the engine. 2. The FM radio frequency is unstable and unable to switch to the next favorite channel. 3. Android carplay is extremely laggy. 4. The infotainment screen automatically resets while driving. 5. Please provide system update ASAP
C9 owner ,just get the new car 1week , when lock the door 4window will turn down together , when start the car the screen is black , when the key near car will auto open door but suddenly lock back .
I agree. please allow us a way to turn off DRL all front lights during P. because for example when we temporary park somewhere.. our lights could be glaring to the people in front of us. especially at the mamak
Agreed Need urgently
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We, the owners of Jaecoo Omoda C9 in Malaysia, are experiencing ongoing software-related issues with our vehicles, affecting their performance, functionality, and user experience. Many of us have only recently received our cars, yet we are already facing frustrating problems that require immediate resolution.
We call upon Jaecoo HQ Malaysia to expedite the release of a new software update to address these issues promptly. As loyal customers, we believe in the brand’s commitment to quality and innovation, and we urge Jaecoo to take swift action in providing a solution.
We request:
- Immediate Acknowledgment – A formal response from Jaecoo HQ Malaysia regarding the software issues.
- Expedited Software Update – A clear timeline for the release of the necessary update.
- Transparent Communication – Regular updates on progress and resolutions.
We stand together as Jaecoo Omoda C9 owners, seeking a fair and efficient resolution to ensure our vehicles function as intended. We hope Jaecoo Malaysia will prioritize this matter and restore our confidence in the brand.
Please sign this petition to show your support and urge Jaecoo HQ Malaysia to take immediate action!
敦促马来西亚Jaecoo总部尽快发布Omoda C9软件更新
我们是马来西亚的Jaecoo Omoda C9车主，目前正遭遇车辆软件方面的问题，这些问题影响了汽车的性能、功能和使用体验。许多车主刚刚提车不久，就已经面临各种令人困扰的问题，迫切需要官方解决方案。
我们呼吁Jaecoo马来西亚总部加速推出新的软件更新，以尽快修复这些问题。作为品牌的忠实用户，我们相信Jaecoo始终致力于提供高品质和创新的产品，因此希望官方迅速采取行动，解决当前问题。
我们要求：
- 立即回应——Jaecoo马来西亚总部正式承认软件问题的存在并做出回应。
- 加快软件更新——明确提供软件更新的发布时间表，并尽快发布更新。
- 透明沟通——定期更新软件修复进展，让用户及时了解情况。
我们Jaecoo Omoda C9车主团结一致，希望品牌能够优先处理此问题，并恢复我们对Jaecoo的信任。
请签署这份请愿书，支持我们的诉求，促使Jaecoo马来西亚总部尽快采取行动！
Updates
March 18, 2025
I have been in touch with several other owners this week who are dealing with the exact same system glitches that forced me to start this. We are currently compiling a detailed list of these recurring errors to present directly to the service managers at Jaecoo Malaysia. The silence from the headquarters is frustrating but we are not going to let this slide until our vehicles are working properly.
March 18, 2025
Seeing this much energy behind our cause proves I am not the only one feeling ignored by the brand I trusted with my money. This momentum gives me genuine hope that the company will finally stop stalling and address these glitches in our cars.
50 Comments
The software is not stable… once we set a new function, it will automatically back to previous settings after few days. It makes me feel very uncomfortable & I need to reset many times since I received my car 2 months ago. We need your urgent attention on this issue. Thank you !
The automatic high beam on my car broke down shortly after I bought it, and it’s been two months since then, but they still haven’t fixed the problem. Is this how Omoda treats its customers?
The software is not stable. Breaking sound especially running android auto while playing song, auto switch/skip song, Auto run Android Auto instead of an option by driver whether to switch on. Etc etc
1. Side mirrors need to be adjusted every time after starting the engine. 2. The FM radio frequency is unstable and unable to switch to the next favorite channel. 3. Android carplay is extremely laggy. 4. The infotainment screen automatically resets while driving. 5. Please provide system update ASAP
C9 owner ,just get the new car 1week , when lock the door 4window will turn down together , when start the car the screen is black , when the key near car will auto open door but suddenly lock back .
I agree. please allow us a way to turn off DRL all front lights during P. because for example when we temporary park somewhere.. our lights could be glaring to the people in front of us. especially at the mamak
Agreed Need urgently
Need apps
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The software is not stable… once we set a new function, it will automatically back to previous settings after few days. It makes me feel very uncomfortable & I need to reset many times since I received my car 2 months ago. We need your urgent attention on this issue. Thank you !