Appeal for Complimentary Inclusion in 10-Year Battery Warranty for XPeng G6 Purchased Before March 1st
Dear Sir/Madam,
We hope this letter finds you well. We are writing to formally request that Premium Auto and XPeng Motors extend the complimentary 10-year battery warranty to all existing XPeng G6 owners as a gesture of goodwill.
It has come to our attention that while new G6 purchasers receive this extended warranty at no additional cost, existing owners are required to pay $1,400 for the same coverage. This distinction feels unfair, especially considering that early adopters played a crucial role in supporting and promoting XPeng’s presence in the market.
We kindly urge Premium Auto and XPeng Motors to reconsider and offer the 10-year battery warranty complimentary to all existing G6 owners, for the following reasons:
• Loyalty and Early Support: Early buyers placed their trust in XPeng Motors, contributing to the brand’s growth and market presence.
• Consistency in Customer Care: Offering the warranty to all G6 owners, regardless of purchase date, ensures fairness and strengthens customer confidence.
• Long-Term Brand Reputation: Demonstrating a commitment to all customers, including early adopters, enhances XPeng’s image as a company that values and supports its users.
• Resale Value and Market Competitiveness: Providing the extended warranty universally would help maintain the vehicle’s long-term value and position XPeng more competitively in the EV market.
We believe that offering this extended warranty complimentary to existing owners would reinforce XPeng’s reputation as a customer-centric company that values and rewards loyalty.
We appreciate your time and consideration of this appeal and look forward to your positive response.
Yours sincerely
Updates
Reached 100 supporters
March 20, 2025
6 Comments
Make it free for everyone. unfair practice.
Not cool. loyalty deserves more than a 1400 dollar bill.
total slap in the face to us early buyers. i paid full price and now i have to pay extra for the same warranty? fix this xpeng.
Ridiculous. We took a risk on a new brand and this is how they treat us? Should be included for everyone.
Should have been included from the start. why punish the people who actually made the company successful in the first place??
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Appeal for Complimentary Inclusion in 10-Year Battery Warranty for XPeng G6 Purchased Before March 1st
Dear Sir/Madam,
We hope this letter finds you well. We are writing to formally request that Premium Auto and XPeng Motors extend the complimentary 10-year battery warranty to all existing XPeng G6 owners as a gesture of goodwill.
It has come to our attention that while new G6 purchasers receive this extended warranty at no additional cost, existing owners are required to pay $1,400 for the same coverage. This distinction feels unfair, especially considering that early adopters played a crucial role in supporting and promoting XPeng’s presence in the market.
We kindly urge Premium Auto and XPeng Motors to reconsider and offer the 10-year battery warranty complimentary to all existing G6 owners, for the following reasons:
• Loyalty and Early Support: Early buyers placed their trust in XPeng Motors, contributing to the brand’s growth and market presence.
• Consistency in Customer Care: Offering the warranty to all G6 owners, regardless of purchase date, ensures fairness and strengthens customer confidence.
• Long-Term Brand Reputation: Demonstrating a commitment to all customers, including early adopters, enhances XPeng’s image as a company that values and supports its users.
• Resale Value and Market Competitiveness: Providing the extended warranty universally would help maintain the vehicle’s long-term value and position XPeng more competitively in the EV market.
We believe that offering this extended warranty complimentary to existing owners would reinforce XPeng’s reputation as a customer-centric company that values and rewards loyalty.
We appreciate your time and consideration of this appeal and look forward to your positive response.
Yours sincerely
Updates
Reached 100 supporters
March 20, 2025
6 Comments
I was actually thinking of upgrading soon but this makes me reconsider the whole brand. treat your customers better.
Make it free for everyone. unfair practice.
Not cool. loyalty deserves more than a 1400 dollar bill.
total slap in the face to us early buyers. i paid full price and now i have to pay extra for the same warranty? fix this xpeng.
Ridiculous. We took a risk on a new brand and this is how they treat us? Should be included for everyone.
Should have been included from the start. why punish the people who actually made the company successful in the first place??
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I was actually thinking of upgrading soon but this makes me reconsider the whole brand. treat your customers better.