Hawthorne has been making promises they cannot keep since we moved into the community. New gym equipments, repairing the fountain, repairing lights that help keep children safe, replacing common area furniture that remains broken. These negligences cannot continue to go unnoticed. As a community we hold each other to a higher standard than the hoa has held themselves and cannot be tolerated. We need action!!! Please it’s time to see the changes we’ve been promised and our money to use.

No responses to my queries (even things as simple as getting our name added to the gate for visitors). No assistance in getting new keyfobs when we moved in (it was either the old ones works or we had to buy new ones, like it was our fault). And as many have mentioned, the very poor state of our entrance (both nonfunctioning fountains and no lights on the one sign).

Broken fountains, no pest (ants) control, entrance lights burned out, gate maintenance (missing names), faucet by the pool (went many weeks just spewing water), broken gym equipment, broken chairs, not upholding covenants to new builder (exterior appearance of new homes)...

Generally unhappy with their performance. Inability to answer emails, return calls, tour grounds and enforce rules, manage grounds crew, manage pool and associated building. Just overall UNSAT.

Gross negligence on neighborhood repairs and routine maintenance including landscaping.

The fountain is not working and there is not enough lighting at the entrance, which makes it very dangerous at night.

A beautiful neighborhood has lost its beauty. Absolutely no upkeep!

Non responsive when contacted - they don’t maintain property fountain flowers grass riads etc