Recreation Fee Refund
The residents of Village of Pennbrook apartments want a Recreation Fee refund. The pool has not had a lifeguard for the majority of the summer. Residents have been utilized as "pool monitors" and received monetary compensation. None of them are lifeguards and did not do the required tests to ensure the water was safe. The lifeguards that have been here have not cleaned the pool, vacuumed the pool, or performed required testing to ensure the pool was safe to swim in. The Bucks County Department of Health has closed the pool multiple times because the water was unsafe to swim in. Residents have called, came into the office, and sent multiple emails regarding the pool water looking green, expressing concerns about the filthy conditions and safety of the pool. All of our concerns, questions, requests, and complaints have not been addressed. The pool continues to be so filthy and unsafe that it cannot be consistently utilized. Many residents will not use the pool out of concern for their health and safety. We are forced to pay a Recreation Fee and management has not ensured safe access to the pool.