Dear One Hill South and 10K Hill South Management,

We, the undersigned residents of One Hill South and 10K Hill South, are writing to draw your immediate attention to an ongoing issue that is causing significant inconvenience and potential safety concerns - the poor cell phone reception in our building.

Despite the numerous amenities and luxury standards that our residence offers, it is deeply concerning that basic cell phone reception, a necessity in this digital age, is severely compromised. We often find ourselves unable to make or receive phone calls, send or receive text messages, or use data services effectively within our own homes and when working from home. This issue is not isolated to a few units but is a widespread problem throughout the building, including the parking garage. Lack of cell phone reception in the parking garage is a problem for guests who are required to pay for their parking with their cell phones.

In addition to the daily inconveniences, the poor cell phone reception raises serious safety concerns. In the event of an emergency, the ability to call for help promptly is crucial. A lack of reliable cell phone reception compromises our ability to do so, putting the safety of all residents at risk.

Considering the premium we pay for our homes in this luxury building, it is reasonable for us to expect that such basic requirements as reliable cell phone service are met. We believe that this issue needs urgent attention and remediation.

We, therefore, petition you to:

1. Engage with a professional telecommunications company to assess and resolve this issue urgently.
2. Ensure that all residents are kept informed about the progress of these remediation efforts.
3. Make any necessary infrastructure upgrades or modifications to ensure that we have reliable cell phone reception throughout the building.

Your prompt action on this matter will be greatly appreciated and will go a long way in restoring our confidence in the management of our luxury building.

Thank you for your attention to this matter, and we look forward to a swift resolution that will benefit all residents of One Hill South and 10K Hill South.