We are respectfully calling for the replacement of the current Pendaries Village General Manager (GM). Pendaries Homeowners can no longer afford record financial losses that just continue to increase, a high employee turnover, and a declining patronage. Simply, it is unfair to expect the Homeowners to subsidize a failed business model – one that has resulted in record losses in the 18 months this GM has been in place and just continues to grow. The placement of a well-rounded, qualified, proven financial manager and people-oriented individual will improve the performance of Pendaries venues to the benefit of community and financial bottom line. We need immediate action to stop the current trend and begin a recovery before it is too late- it is time for a qualified General Manager to represent Pendaries and our interests.
"I have friends on both sides of this issue, and they all have valid points. As far as replacing the general manager, Suzanne has been a very hard worker and tried to make positive changes, however, she really had no experience in resort management which requires a lot more than hard work and some changes in activities. She was brought up from the "snack shack" to take on responsibilities that she was not trained for. This was unfair to her and costly to us. The losses on the restaurant alone were staggering. Our own board president commented that "We can't go on like this."