We have called countless times to complain about the poor service..they even lowered our bill to please us..but it only lasted for one cycle. We are paying for high speed Internet but are getting less than dial up speed. Forget gaming and Netflix we can do neither..

I have had the worst experience with Frontier. They overcharged me 150 dollars for no reason! I try calling 2 days in a row to resolve this issue AND NOBODY NEVER ANSWERS! Been on the phone waiting over 30 minutes each time!!! Ridiculous!!!

Frontier took over verizon in California. They lowered our Internet speeds with out telling us because they didn't offer that speed at that price. So they gave us the speed they offered for that price. Plus numerous other complaints.

Internet is slow and goes down periodically. Video chat is impossible to use. Sometimes it takes a week to get service back. Usually goes down when we get too much rain. They said 10 years ago that they needed to replace the line going to my house but that never happened.

daily outages, and the Jerseyville head end is always having some sort of problems. When I preform a tracert to www.google.com when experiencing slow internet it always comes back as timed out during the 3rd or 4th hop. It clears my connections and router every time.

I've had frontier for about 5 years and it hasn't been very good at all from the get go talked to several service men and they all say the band width isn't wide enough and corporate knows it but won't listen to the service men

Frontier is my only option. Their service is inexcusable! Horrible! I'm stuck 10 years behind modern technology with them.

Let's hold these thieving bastards responsible for robbing us!