File a class action lawsuit against Frontier Internet services

Frontier is my only option. Their service is inexcusable! Horrible! I'm stuck 10 years behind modern technology with them.

Let's hold these thieving bastards responsible for robbing us!

Been getting tired of for so many years. Lagging full time on movies. I can't even watch Hulu weigh my Frontier connection, which is supposed to be there fastest. Have called and complained do many times and it does no good.

I'm just tired of paying for something that I can't use.

We are consistently ranging from 1 to on a good day 2 mbps internet speeds. We are paying for a minimum 12mbps. We call and they walk us through troubleshooting. It is not us - it is them taking the money from people like us paying for a specific service and NOT upkeeping or delivering on the speed promise. We are lately getting less than 1/2 mbps!

I have had the worst experience with Frontier. They overcharged me 150 dollars for no reason! I try calling 2 days in a row to resolve this issue AND NOBODY NEVER ANSWERS! Been on the phone waiting over 30 minutes each time!!! Ridiculous!!!

Service sucks. Low bandwidth and horrible customer service.

This company is horrible I was switched from verison and ever since have had nothing but problem. Every phone call is ove an hour long just to pay a bill. Now they are trying to charge me prorated charges for a service I've had for 5 yrs I pay my bill every mont and now I have prorated charges.. the prices are higher then verison. My bill with lifeline went from 24.00 a month to 79.00 please help us fight this crooked company

They tried charging me for incomplete service and lack of anything that works for $200 just a fee to fix the broken Internet?!!!

Frontier is a scam artist and deserves to be fined and put out of business. I would love nothing more than to sit in a room with the CEO and take care of a few things...

paying high price and the internet is so slow and the internet is hardly ever on and it goes in and out none stop and we call them and they say were in a high traffic area and we only have a town of 50 and only half that even have frontier internet

Frontier took over verizon in California. They lowered our Internet speeds with out telling us because they didn't offer that speed at that price. So they gave us the speed they offered for that price. Plus numerous other complaints.

Frontier is the definition of "Over promise and under deliver" and you still have to pay a near fortune for it.

Worst cable provider I have ever seen. Sent me 4 boxes and proceeded to charge me 150 per box just to plug it in.

The very worst company I have ever in my 60 years have dealt with

FRONTIER MONTHLY SERVICE CHARGES FROM 7/07/16 to 8/06/16 FiOS Internet 75/75 -Res 60.00 FRONTIER MONTHLY SERVICE CHARGES FROM 8/07/16 to 9/06/16 FiOS 75/75 89.99 FRONTIER MONTHLY SERVICE CHARGES FROM 9/07/16 to 10/06/16 FiOS 150/150 109.99 A chat conversation with Christina on October 17th 2016: Confirms my 150/150 for $84.99 and the changes will be visible the next day online. Clearly this has not happened, my bill is still $309.00 instead of the promised price and I don't receive internet service on the second floor of my home. This is my story: I have been trying since July to have all my boxes removed and cancel my TV service and no one has picked them up nor has my TV services been removed from my bill. This is very frustrating and paying a $309.00 bill every month instead of the $84.99 since July is not only ridiculous but it has placed my household in such a financial burden that has caused us to go without Water service or Electricity service or Gas service just to make the Frontier payment that I am forced to pay since July. If I don't figure out how to pay that bill, I was told that no changes can be done to my service unless it's paid. I had to borrow $990.00 this month to pay in order to get my service reconnected because it was canceled for nonpayment (of course I didn't pay, because my new bill in August was to be only $84.99 NOT $309.00!) For the Month of October my wife and I have been calling constantly vie telephone and through the chat service. We have been told that an order has been placed (every time we call) and up to today nothing has been done. I have screenshot the chat where they have placed an order for the boxes to be picked up today and I went to check the order and there is nothing. Last Saturday October 15th, my wife finally got transfer to a Supervisor where after over an hour of going back and forth she was only able to give us a credit of $25.00 (and she still didn't take our TV service off the bill). Lets do the

If it even thinks about storming, we lose internet. And even when it's working, it is super slow and never loads. I only stay with them because they're the only one in my area.

Very slow and we're paying for fast internet !!! Can't read my e-mails half the time. No connection available during peak hours, why? They really need to fix things and stop charging for services that doesn't work, stop charging us. We are screwed here in Bunker Hill, because we have no other company we can change too.

Always loosing service and horrible speeds all I'm told is to many people using the internet

we are paying for high speed and get less than a meg.can't watch video's sometimes can't check e-mails it really is agravating and they lie too you when you call to see whats up with it