Dear BT Openreach your internet infrastructure is not up to the job and neither is your detection capability and customer service. We constantly have dropouts and hours of no service. Latest being Sat 30 May where we are all being told to wait until Monday. This service is not good enough and prevents Study and work. We request you overhaul you infrastructure and service and respond to fix problems quickly. FROM A very unhappy village of ignored and badly served customers!
The momentum is shifting. BT cannot ignore an entire village much longer.
Reached 100 supporters
June 1, 2020
59 Comments
L
Loraine Spiers
6 years ago
Featured
I have 2people who have had strokes one came out of hospital on Wednesday and all treatment pysio speech and language and psychiatrist is all done in the internet we cannot carry on with the treatment which relies on WiFi in this way
A
Anonymous
6 years ago
Featured
Sick of it!
Can bring High Speed Rail threw at a cost of 100 Billion plus!
Have 12 lanes of motorway near by!
Have planes over head!
But can only receive WHEN is say again WHEN it’s even working 2mb-59mb MAX.
Here’s an idea when High Speed Rail Gets Built Lay High speed internet next to it!
Or just get BT to fix there issues!
T
Tracy Teal
6 years ago
Featured
WiFi and telephone line down yet again we need this for emergencies as always getting crime in the village and for work and contacting elderly parents
R
Roger Hunt
6 years ago
Featured
Getting really fed up with this and the different answers that customers get from BT Openreach, ranging from . . . ‘There is no fault’ to ‘We’ll send an engineer to your house’ to ‘there is a major fault affecting your area’ !
A
Anonymous
6 years ago
Featured
I’m working from home for the NHS and have had to hotspot from my phone to use and pay for my data because of BT’s inability to prioritise and fix the problem.
R
Rebecca Lee
6 years ago
Featured
Its disgusting, we are both working from home. Our home security is not working and college has worked really hard to enable me to do an exam this Monday morning online. I understand technical hitches happen but the time scale of sorting this is an unacceptable service level.
A
Adrian Pettitt
6 years ago
Very frustrating being self employed & working from home
J
Janet Slowley
6 years ago
Currently with BT after this latest problem we are now looking into switching elsewhere
Dear BT Openreach your internet infrastructure is not up to the job and neither is your detection capability and customer service. We constantly have dropouts and hours of no service. Latest being Sat 30 May where we are all being told to wait until Monday. This service is not good enough and prevents Study and work. We request you overhaul you infrastructure and service and respond to fix problems quickly. FROM A very unhappy village of ignored and badly served customers!
The momentum is shifting. BT cannot ignore an entire village much longer.
Reached 100 supporters
June 1, 2020
59 Comments
L
Loraine Spiers
6 years ago
Featured
I have 2people who have had strokes one came out of hospital on Wednesday and all treatment pysio speech and language and psychiatrist is all done in the internet we cannot carry on with the treatment which relies on WiFi in this way
A
Anonymous
6 years ago
Featured
Sick of it!
Can bring High Speed Rail threw at a cost of 100 Billion plus!
Have 12 lanes of motorway near by!
Have planes over head!
But can only receive WHEN is say again WHEN it’s even working 2mb-59mb MAX.
Here’s an idea when High Speed Rail Gets Built Lay High speed internet next to it!
Or just get BT to fix there issues!
T
Tracy Teal
6 years ago
Featured
WiFi and telephone line down yet again we need this for emergencies as always getting crime in the village and for work and contacting elderly parents
R
Roger Hunt
6 years ago
Featured
Getting really fed up with this and the different answers that customers get from BT Openreach, ranging from . . . ‘There is no fault’ to ‘We’ll send an engineer to your house’ to ‘there is a major fault affecting your area’ !
A
Anonymous
6 years ago
Featured
I’m working from home for the NHS and have had to hotspot from my phone to use and pay for my data because of BT’s inability to prioritise and fix the problem.
R
Rebecca Lee
6 years ago
Featured
Its disgusting, we are both working from home. Our home security is not working and college has worked really hard to enable me to do an exam this Monday morning online. I understand technical hitches happen but the time scale of sorting this is an unacceptable service level.
A
Adrian Pettitt
6 years ago
Very frustrating being self employed & working from home
J
Janet Slowley
6 years ago
Currently with BT after this latest problem we are now looking into switching elsewhere
I have 2people who have had strokes one came out of hospital on Wednesday and all treatment pysio speech and language and psychiatrist is all done in the internet we cannot carry on with the treatment which relies on WiFi in this way