6 Comments
My bill was double. Why. It seems that BT line had a fault and they without asking diverted the service via BT internet phone - something I have never used. Instead of £80 a month bill was £176.00. Also found out that they were charging me £3.50 on my bill every month for this service I never used ( Internet Phone) This is a nasty company
Cannot watch anything, YouTube,btsport(live or replay) if it moves it does not.cannot believe this service,silly b******d me.18 month CONtract.
Had no internet for 3 weeks now. Every time I call them they just put me on hold for an hour then cut me off. Absolute joke of a company.
They promised my fibre would be active by Tuesday and now it's been a month. Still nothing but excuses and they have the nerve to charge me full price on the direct debit. Thieves.
BT broadband is useless. Constantly drops out during the evening. I pay for 70meg but lucky if I get 5. Dont even bother calling customer support its a waste of time.
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6 Comments
Try to leave Bt and hey will make up the rules and use any kind of underhand tactics possible. After three phone calls requesting a recording of proof that I agreed a new deal when i moved house and 'would've agreed to t&c's on the phone' Bt then denied all knowledge of me having ever requested proof. Basically someone was lying or cleared any history of correspondence with me. Luckily my mobile phone bill shows otherwise. In summary Bt are a bunch of corrupt, slimy thieves and lets hope that one day they are brought to justice even if it ruins the company
My bill was double. Why. It seems that BT line had a fault and they without asking diverted the service via BT internet phone - something I have never used. Instead of £80 a month bill was £176.00. Also found out that they were charging me £3.50 on my bill every month for this service I never used ( Internet Phone) This is a nasty company
Cannot watch anything, YouTube,btsport(live or replay) if it moves it does not.cannot believe this service,silly b******d me.18 month CONtract.
Had no internet for 3 weeks now. Every time I call them they just put me on hold for an hour then cut me off. Absolute joke of a company.
They promised my fibre would be active by Tuesday and now it's been a month. Still nothing but excuses and they have the nerve to charge me full price on the direct debit. Thieves.
BT broadband is useless. Constantly drops out during the evening. I pay for 70meg but lucky if I get 5. Dont even bother calling customer support its a waste of time.
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Try to leave Bt and hey will make up the rules and use any kind of underhand tactics possible. After three phone calls requesting a recording of proof that I agreed a new deal when i moved house and 'would've agreed to t&c's on the phone' Bt then denied all knowledge of me having ever requested proof. Basically someone was lying or cleared any history of correspondence with me. Luckily my mobile phone bill shows otherwise. In summary Bt are a bunch of corrupt, slimy thieves and lets hope that one day they are brought to justice even if it ruins the company