In August 2026, a resident of this building was killed on these premises. Investigators were present in the building for days afterward.
We do not write to assign blame for that crime, and we make no claim as to its cause. That matter belongs to the authorities. We write about something separate and entirely within this building's control: the access-control protocols that govern who enters our homes, and whether they are being enforced.
In the days following that homicide, residents observed no change in the building's security posture. No visible tightening of access control. No reinforcement of concierge procedures. No communication to residents about their safety.
Concerns about access control at this building are neither new nor isolated. Multiple residents have raised them, and they persist.
The case for an audit rests on a straightforward point about shared space. In a building with common entry, elevators, and corridors, the admission of any one person is never a private matter confined to a single unit. Every resident's safety depends on decisions made at the desk, and on the judgment of neighbors we do not know and cannot supervise. Access control exists precisely so that the security of an entire community does not rest on whether one individual, in one moment, exercises good judgment about whom to bring inside. When protocols are enforced inconsistently, that safeguard disappears, and the consequences of a single lapse are borne by all of us. Professional security staff are employed to hold that line when others do not. That is the function we are asking to have examined.
We therefore petition the Administration and Junta Directiva to:
- Commission an independent third-party security audit of the building's access control, concierge procedures, camera coverage, incident logging, and after-hours protocols — conducted by a qualified firm with no existing commercial relationship to the building's current security provider.
- Convene an extraordinary meeting of the Asamblea de Propietarios to receive the audit's findings and vote on its recommendations.
- Publish a written report to all residents within thirty (30) days, setting out what was found, what will change, and by when.
- Implement immediate interim measures while the audit proceeds, including: strict one-card-one-person entry with tailgating actively stopped; mandatory guest logging and resident confirmation before any visitor is directed to a unit; authorization for guests to a unit with more than one lease signatory or registered occupant to be recognized only where it is consistent with all of them, rather than obtained from whichever occupant is reached first; a documented protocol for resident do-not-admit requests; and a clear procedure for how threats between residents are received, escalated, and acted upon.
This building is operated under a premium international brand, and we pay for security as a contracted service. We are asking for what we are already paying for.
We ask that the Administration respond in writing to this petition within thirty (30) days.
Signed,
Residents, owners, and tenants of P.H. The Ocean Club
When signing, please indicate whether you are an OWNER or a TENANT, and your tower.
Both voices matter here, and every signature counts toward demonstrating the breadth of concern in this building. We ask for the distinction for a practical reason: only owners may vote in the Asamblea de Propietarios. Knowing how many owners stand behind this petition tells us whether we can formally convene an extraordinary assembly, and tenants' signatures demonstrate to the Administration how widely these conditions are felt by the people who live here every day.
9 Comments
As a new owner at TOC and a single female I chose TOC in large part because of its security. These recent events have shaken my confidence in the property management.
Tenant
I spoke with people who knew the elderly man who was killed very well. He had brought a prostitute to his apartment on several occasions. This woman—who was Panamanian—had a serious problem with "tussie," an unregulated street drug cocktail. She was arrested, and I heard she is facing 47 years in prison. It is a tragedy, but I don't think it points to a security issue or a need for tighter controls. The JW security team does an excellent job. It was an impossible situation to foresee.
These are excellent points to further protect the residentes of PH TOC!!!
Tenant
We are an elderly couple living our best life in panama. We do not want to be worried about needless crime in our building. Security should be a priority.
I am very concerned about the safety of my family. We have random delivery guys knocking on our door and also I am so worried when I see these old men with young girls! It’s embarrassing and really so unpleasant for our families who come to visit. The safety feature is just not taken into consideration by these men! They have sisters, daughters, mums! Is this how they treated them! Exposing decent people to danger! What is administration going to do about this?
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In August 2026, a resident of this building was killed on these premises. Investigators were present in the building for days afterward.
We do not write to assign blame for that crime, and we make no claim as to its cause. That matter belongs to the authorities. We write about something separate and entirely within this building's control: the access-control protocols that govern who enters our homes, and whether they are being enforced.
In the days following that homicide, residents observed no change in the building's security posture. No visible tightening of access control. No reinforcement of concierge procedures. No communication to residents about their safety.
Concerns about access control at this building are neither new nor isolated. Multiple residents have raised them, and they persist.
The case for an audit rests on a straightforward point about shared space. In a building with common entry, elevators, and corridors, the admission of any one person is never a private matter confined to a single unit. Every resident's safety depends on decisions made at the desk, and on the judgment of neighbors we do not know and cannot supervise. Access control exists precisely so that the security of an entire community does not rest on whether one individual, in one moment, exercises good judgment about whom to bring inside. When protocols are enforced inconsistently, that safeguard disappears, and the consequences of a single lapse are borne by all of us. Professional security staff are employed to hold that line when others do not. That is the function we are asking to have examined.
We therefore petition the Administration and Junta Directiva to:
- Commission an independent third-party security audit of the building's access control, concierge procedures, camera coverage, incident logging, and after-hours protocols — conducted by a qualified firm with no existing commercial relationship to the building's current security provider.
- Convene an extraordinary meeting of the Asamblea de Propietarios to receive the audit's findings and vote on its recommendations.
- Publish a written report to all residents within thirty (30) days, setting out what was found, what will change, and by when.
- Implement immediate interim measures while the audit proceeds, including: strict one-card-one-person entry with tailgating actively stopped; mandatory guest logging and resident confirmation before any visitor is directed to a unit; authorization for guests to a unit with more than one lease signatory or registered occupant to be recognized only where it is consistent with all of them, rather than obtained from whichever occupant is reached first; a documented protocol for resident do-not-admit requests; and a clear procedure for how threats between residents are received, escalated, and acted upon.
This building is operated under a premium international brand, and we pay for security as a contracted service. We are asking for what we are already paying for.
We ask that the Administration respond in writing to this petition within thirty (30) days.
Signed,
Residents, owners, and tenants of P.H. The Ocean Club
When signing, please indicate whether you are an OWNER or a TENANT, and your tower.
Both voices matter here, and every signature counts toward demonstrating the breadth of concern in this building. We ask for the distinction for a practical reason: only owners may vote in the Asamblea de Propietarios. Knowing how many owners stand behind this petition tells us whether we can formally convene an extraordinary assembly, and tenants' signatures demonstrate to the Administration how widely these conditions are felt by the people who live here every day.
9 Comments
Security is extremely important. I need feel safe and know that only residents are allowed in. All visitors should stop at the concierge desk and sign in, even if with a resident.
As a new owner at TOC and a single female I chose TOC in large part because of its security. These recent events have shaken my confidence in the property management.
Tenant
I spoke with people who knew the elderly man who was killed very well. He had brought a prostitute to his apartment on several occasions. This woman—who was Panamanian—had a serious problem with "tussie," an unregulated street drug cocktail. She was arrested, and I heard she is facing 47 years in prison. It is a tragedy, but I don't think it points to a security issue or a need for tighter controls. The JW security team does an excellent job. It was an impossible situation to foresee.
These are excellent points to further protect the residentes of PH TOC!!!
Tenant
We are an elderly couple living our best life in panama. We do not want to be worried about needless crime in our building. Security should be a priority.
I am very concerned about the safety of my family. We have random delivery guys knocking on our door and also I am so worried when I see these old men with young girls! It’s embarrassing and really so unpleasant for our families who come to visit. The safety feature is just not taken into consideration by these men! They have sisters, daughters, mums! Is this how they treated them! Exposing decent people to danger! What is administration going to do about this?
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Security is extremely important. I need feel safe and know that only residents are allowed in. All visitors should stop at the concierge desk and sign in, even if with a resident.