DirecTV/ Century Link customers residing on Schriever AFB in Colorado demand a refund for unreliable satellite TV and Internet services over the past few months.
The Internet and Direct TV service is the worst . We have had problems for months and nothing is being done about it . Yet you expect payment in full every month on time. We don't get 100% service therefore we should not be paying 100 % of the bill.
E
Elizabeth Vargas
12 years ago
Featured
I would like to know if they are going to refund the $150.00 they forced us to pay in order to have their service.This is very frustrating to have to speak to a few customer reprisetatives, before they can even find our accounts. So done with Direct Tv and century link.
S
Shauna Starks
12 years ago
Featured
It is a o incredibly frustrating when we pay a ridiculous amount for internet that regularly is unavailable or unable to handle even a single tv show on Netflix. Century link pretty much has a monopoly out here and I feel like they use that to their full advantage. Customer satisfaction definitely does not seem to be a priority!
R
Ryan
12 years ago
Featured
We have only had service for a little over a week and a half now, but in that time there have been at least 5 total internet outages and countless temporary drops in service. We are also paying for 25Mb download speeds and are only receiving an average of 1.9Mb.
S
Sabrinia Rattanong
12 years ago
Featured
when a company providers for a military facilities we should have great service. Because of the quality ive received i wasnt able to skype with my husband who is deoloyed. not just once or twice we had to miss 4 of them.
S
Stephanie Daniel
12 years ago
Featured
Service is out ever week, oftentimes twice in a week and longer than one day. We've had service half the time we have lived here. Centurylink has poor customer service and their reps get an attitude when we call to report the problem. we should be given credit equal to at least full month, if not more.
K
Kortnie Bean
9 years ago
They can't even send out a tech to fix my TV!
E
Erin Lightfoot
9 years ago
By far this is the most expensive and WORST internet service I have ever had. They just charge whatever they want because we have no choice. DirecTV is good but ridiculously expensive for the channels provided. I either want the internet upgraded on schriever so we can get faster speeds or I want my bill reduced. I pay 100$ a month and it takes 10 hours to download a 20-30GB game file. That's not acceptable. I know we all hate this and would love a different internet provider. Or at least we should have a choice.
DirecTV/ Century Link customers residing on Schriever AFB in Colorado demand a refund for unreliable satellite TV and Internet services over the past few months.
The Internet and Direct TV service is the worst . We have had problems for months and nothing is being done about it . Yet you expect payment in full every month on time. We don't get 100% service therefore we should not be paying 100 % of the bill.
E
Elizabeth Vargas
12 years ago
Featured
I would like to know if they are going to refund the $150.00 they forced us to pay in order to have their service.This is very frustrating to have to speak to a few customer reprisetatives, before they can even find our accounts. So done with Direct Tv and century link.
S
Shauna Starks
12 years ago
Featured
It is a o incredibly frustrating when we pay a ridiculous amount for internet that regularly is unavailable or unable to handle even a single tv show on Netflix. Century link pretty much has a monopoly out here and I feel like they use that to their full advantage. Customer satisfaction definitely does not seem to be a priority!
R
Ryan
12 years ago
Featured
We have only had service for a little over a week and a half now, but in that time there have been at least 5 total internet outages and countless temporary drops in service. We are also paying for 25Mb download speeds and are only receiving an average of 1.9Mb.
S
Sabrinia Rattanong
12 years ago
Featured
when a company providers for a military facilities we should have great service. Because of the quality ive received i wasnt able to skype with my husband who is deoloyed. not just once or twice we had to miss 4 of them.
S
Stephanie Daniel
12 years ago
Featured
Service is out ever week, oftentimes twice in a week and longer than one day. We've had service half the time we have lived here. Centurylink has poor customer service and their reps get an attitude when we call to report the problem. we should be given credit equal to at least full month, if not more.
K
Kortnie Bean
9 years ago
They can't even send out a tech to fix my TV!
E
Erin Lightfoot
9 years ago
By far this is the most expensive and WORST internet service I have ever had. They just charge whatever they want because we have no choice. DirecTV is good but ridiculously expensive for the channels provided. I either want the internet upgraded on schriever so we can get faster speeds or I want my bill reduced. I pay 100$ a month and it takes 10 hours to download a 20-30GB game file. That's not acceptable. I know we all hate this and would love a different internet provider. Or at least we should have a choice.
The Internet and Direct TV service is the worst . We have had problems for months and nothing is being done about it . Yet you expect payment in full every month on time. We don't get 100% service therefore we should not be paying 100 % of the bill.