Status: Closed — this petition is no longer accepting signatures.
Final supporters
On the 2nd of January, Scan were selling a Asus GTX 1060 6gb for roughly 4 hrs on Amazon.co.uk. Many people bought the product with it also being in stock for the great price of £16.26 including delivery. The order was processed, payment taking and then the order got to the picking stage.
3 days later, scan cancelled all order with no explanation at all. Many, including myself received this email :
Payment has been authorised and we accept the contract between us is now unconditional (same as may appear in our Terms and Conditions). Your order has been sent to our warehouse and will be picked shortly. In the rare event of a delay we’ll contact you by email and SMS. Please check your emails for further updates. A real-time status is available from our Online Parcel Tracking ..."
They told Amazon the orders were cancelled because they are now out of stock which is rubbish as their main site shows the 1060 model in stock. Please sign and bring this to trading standards attention.
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6 Comments
Happened to me. Scan, Amazon whoever is to blame, money was taken and order not fulfilled.
Order cancelled by Amazon/Scan with no real explanation
Absolutely no explanation was given. I received just a standard email from amazon. Poor service on both parts.
Poor show Amazon. In the real world I have to account for my errors.
Same here. No reason was given. Just a standard email from Amazon to inform me that the seller has cancelled the order.
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Status: Closed — this petition is no longer accepting signatures.
Final supporters
On the 2nd of January, Scan were selling a Asus GTX 1060 6gb for roughly 4 hrs on Amazon.co.uk. Many people bought the product with it also being in stock for the great price of £16.26 including delivery. The order was processed, payment taking and then the order got to the picking stage.
3 days later, scan cancelled all order with no explanation at all. Many, including myself received this email :
Payment has been authorised and we accept the contract between us is now unconditional (same as may appear in our Terms and Conditions). Your order has been sent to our warehouse and will be picked shortly. In the rare event of a delay we’ll contact you by email and SMS. Please check your emails for further updates. A real-time status is available from our Online Parcel Tracking ..."
They told Amazon the orders were cancelled because they are now out of stock which is rubbish as their main site shows the 1060 model in stock. Please sign and bring this to trading standards attention.
6 Comments
Terrible that they cancelled the orders for many after what I was told was a human error by Amazon.
Happened to me. Scan, Amazon whoever is to blame, money was taken and order not fulfilled.
Order cancelled by Amazon/Scan with no real explanation
Absolutely no explanation was given. I received just a standard email from amazon. Poor service on both parts.
Poor show Amazon. In the real world I have to account for my errors.
Same here. No reason was given. Just a standard email from Amazon to inform me that the seller has cancelled the order.
Share Petition
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Terrible that they cancelled the orders for many after what I was told was a human error by Amazon.