After duping customers into thinking the Samsung S6 Edge 128GB was available on contract for £14.99 with a £29.99 upfront costs on the EE website, many customers jumped at the chance for a flagship phone at a great price. EE has since made the decision to pull the deal and cancel all orders.
Please sign if you missed out on the deal and and want to show you are disappointed in the response and service of EE.
Please honour the deal which was originally offered.
Updates
August 25, 2015
EE is still hiding behind the silence while they hope we all just go away. They think they can bait us with fake deals and then walk away without a word of apology. We are not letting them get away with this blatant theft of our time and trust.
Reached 100 supporters
August 25, 2015
65 Comments
Being a EE customer for 8 years and also due for a upgrade this next months I was happy to see this offer and taken up on it straight away. However now I feel let down as EE are unable to fur full there offer on their own website! I think I will leave to another provider if this is how I am treated. It acts completely misleading.
EE have taken my details, credit card details etc but no sign of the phone that I have a confirmation for. My wife and I are both looking for new phones and were going to move from O2 to EE. That will be two potential customers lost if they fail to honour the agreement THEY made.
Very poor the way in which this was handled, especially when they sent out e-mails asking the customer to phone up and complete their orders only to be told the order would be cancelled whilst on that very same phone call
Ordered an Samsung edge plus, after being confirmed by live chat that this was a limited time deal and not a misprice. Based on this, EE should be held accountable to fulfill orders. As per there own words this is a limited time deal and not a misprice!!!!
Order has been cancelled, certain customers being offered 10% of,f others nothing, others made to look like they cancelled it themselves, others receiving emails stating phone will be with them soon, not being handled well at all by EE. Feel they should honour the deal as this will upset a lot of their customers otherwise and theyll receive bad press.
mistakes happen, but they should off some sort of deal for those affected
I ordered s6 edge 128gb £14.99pm and my order got cancelled after 1 week. EE should honour for making me wait this long and making a mistake
Sign Petition
We never post to your account. Social sign-in is used only to verify your signature.
Add a comment?
Your signature will be added via . Tell others why you're signing — it's optional.
By signing, you accept iPetitions Terms of Service and Privacy Policy.
Share Petition
Don't stop at signing, share the petition link with friends to multiply our impact
Copy link or share directly
After duping customers into thinking the Samsung S6 Edge 128GB was available on contract for £14.99 with a £29.99 upfront costs on the EE website, many customers jumped at the chance for a flagship phone at a great price. EE has since made the decision to pull the deal and cancel all orders.
Please sign if you missed out on the deal and and want to show you are disappointed in the response and service of EE.
Please honour the deal which was originally offered.
Updates
August 25, 2015
EE is still hiding behind the silence while they hope we all just go away. They think they can bait us with fake deals and then walk away without a word of apology. We are not letting them get away with this blatant theft of our time and trust.
Reached 100 supporters
August 25, 2015
65 Comments
I can't believe EE would actually stoop so low just to gather our details. I am absolutely disgusted. The deal was confirmed by a member of staff in store and also on live chat so how they can now get away with cancelling everyone's orders. They have to honour this deal or they'll have to face the consequences of several dissatisfied customers.
Being a EE customer for 8 years and also due for a upgrade this next months I was happy to see this offer and taken up on it straight away. However now I feel let down as EE are unable to fur full there offer on their own website! I think I will leave to another provider if this is how I am treated. It acts completely misleading.
EE have taken my details, credit card details etc but no sign of the phone that I have a confirmation for. My wife and I are both looking for new phones and were going to move from O2 to EE. That will be two potential customers lost if they fail to honour the agreement THEY made.
Very poor the way in which this was handled, especially when they sent out e-mails asking the customer to phone up and complete their orders only to be told the order would be cancelled whilst on that very same phone call
Ordered an Samsung edge plus, after being confirmed by live chat that this was a limited time deal and not a misprice. Based on this, EE should be held accountable to fulfill orders. As per there own words this is a limited time deal and not a misprice!!!!
Order has been cancelled, certain customers being offered 10% of,f others nothing, others made to look like they cancelled it themselves, others receiving emails stating phone will be with them soon, not being handled well at all by EE. Feel they should honour the deal as this will upset a lot of their customers otherwise and theyll receive bad press.
mistakes happen, but they should off some sort of deal for those affected
I ordered s6 edge 128gb £14.99pm and my order got cancelled after 1 week. EE should honour for making me wait this long and making a mistake
Help this petition grow
Share it with friends to help reach 250 signatures.
Sign Petition
We never post to your account. Social sign-in is used only to verify your signature.
Add a comment?
Your signature will be added via .
Tell others why you're signing — it's optional.
Signing with Google or Facebook verifies your signature instantly — no email needed.
By signing, you accept iPetitions Terms of Service and Privacy Policy.
Share Petition
Don't stop at signing, share the petition link with friends to multiply our impact
Petitions like this
Other petitions you might want to support
Scan to share
Anyone who scans this can sign the petition.
I can't believe EE would actually stoop so low just to gather our details. I am absolutely disgusted. The deal was confirmed by a member of staff in store and also on live chat so how they can now get away with cancelling everyone's orders. They have to honour this deal or they'll have to face the consequences of several dissatisfied customers.