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Currys wrongful 'guarantee' for delivery of the iPad mini

Currys wrongful 'guarantee' for delivery of the iPad mini

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Started by Anonymous 13 years, 7 months ago
Currys have taken the money from over 900 people for iPad Minis and stated that they would guarantee delivery last week. It is now the following week and none of us have received the item we were 'guaranteed'


Further to that they have breached the data protection act and passed out all 900+ emails to each pre-order customer. As a result of that we have been in contact with one another to demand compensation. 


 Many of us have bought these as Christmas presents for others and don't have the funds to buy other presents in the interim.


We understand that Apple have not fulfilled their promise to Currys, however Currys should NEVER have guaranteed us delivery for the same week we ordered. I suspect most of us would never have given them our money had they not given false guarentee on delivery dates.


Please sign the petition if this has affected you and please leave a brief description of how it has done so.

Updates

December 11, 2012

The volume of entries received confirms that this issue extends far beyond a few isolated cases. I am now compiling these accounts into a formal briefing for the consumer rights regulatory body. Please expect an update on the official contact process later this week.

6 Comments

E
Emma McBride
13 years ago Featured

Where is my refund? This is terrible service.

S
Simon Abbott
13 years ago Featured

Absolute joke. They have my money and no iPad to show for it. Never shopping with Currys again.

S
Sarah Murray
13 years ago Featured

Ridiculous that they just gave out everyone's email addresses like that. Data protection laws mean nothing to these people apparently.

R
Rachel Webb
13 years ago Featured

Totally unacceptable. I needed that iPad for a present and now I'm out of pocket and empty handed. Unbelievable.

D
David Acosta
13 years ago Featured

If they didn't have the stock they shouldn't have taken the orders. Simple as that. Stop lying to customers about delivery dates.

M
Mark Shaw
13 years ago Featured

Was supposed to be a gift for my daughter. Thanks for ruining Christmas and holding my cash hostage meanwhile.

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