We the students of SBVC demand that the Financial aid office change the way they operate with students. There is a lack of communication between students and the Financial aid office. We require financial aid updates on the SBVC website or the school Facebook page. Also, there is not enough FA advisors on staff when students have questions or problems. The start of the semester has been complete chaos dealing with Financial Aid. SBVC students and Financial aid staff need to unite and find a solution to these problems.
I have been reading your comments about the long waits and the confusing paperwork and it confirms that my own struggles here were not just a one time thing. We are currently trying to set up a meeting with the administration to show them exactly how many of us are being left behind by this system.
August 30, 2014
Seeing the feedback flood in reminds me exactly why I started this fight because I know too many of you are struggling just to get through the semester. This momentum is proof that we are tired of being ignored and it gives me hope that we can finally force a real conversation with the administration.
27 Comments
F
Fabi Gamboa
12 years ago
Featured
Try calling the financial aid compliance dept. phone# 202-377-3173 . Someone at the Fafsa office gave this number to me and said we can ask the financial aid compliance team to find out when we can get our awards or ask for an investigation. Apparently because the financial aid center at valley has not been communicating with us, we have every right to call this number.
J
Julienne Courville
12 years ago
Featured
it would be great of they could get everything processed. we get our information turned in in a timely manner so we can receive our aid in a timely manner in order to buy books, supplies, etc and now there's a problem. they have had all summer to figure out all these problems. very sad and annoying that we do our part and they can't do theirs.
D
Daniel Utuone
12 years ago
Featured
I wish they would let me know if they'll finish processing late applications BEFORE the semester ends. If not, I need to drop my classes because there is NO WAY I can afford the textbooks. Which really sucks...and its frustrating that they don't answer the phone, even though there is a receptionist that works there(who is dismissive to the fact that most of the people she is dealing with wait in line for HOURS!) So frustrating
D
Denise Velasco
11 years ago
Terrible staff! They had me going back and forth, never answered my questions up front, lied to me, and won't answer my questions now. The director stopped emailing me and answering my calls.
D
Denise Velasco
11 years ago
Terrible staff! They had me going back and forth, never answered my questions up front, lied to me, and won't answer my questions now. The director stopped emailing me and answering my calls.
P
peter
11 years ago
Incompetent
A
Ashely Arciniega
· petition starter
12 years ago
I am not sure where you are getting your info , but all I have as of right now is my award letter. I received it earlier in the week, after waiting 4 weeks for it to show up on my web advisor. Since they award on Fridays I was hoping to get my money today, but it did not happen. I do not appreciate your message trying to suspect me of lying.I have nothing to hide. This petition is not about getting anyone in trouble or meant to stir unnecessary drama. It's about students and SBVC FA staff coming together to try and solve these problems we have been having for a long time! So please guys let's be civil with one another and not stoop and call each other names or accuse people of lying.
D
Denise Velasco
12 years ago
i submitted everything in march, it shouldn't be taking this long. We need new staff. I was told I would get my first payment in august, then they told me mid september, now they're saying not until november? No, something needs to be done.
We the students of SBVC demand that the Financial aid office change the way they operate with students. There is a lack of communication between students and the Financial aid office. We require financial aid updates on the SBVC website or the school Facebook page. Also, there is not enough FA advisors on staff when students have questions or problems. The start of the semester has been complete chaos dealing with Financial Aid. SBVC students and Financial aid staff need to unite and find a solution to these problems.
I have been reading your comments about the long waits and the confusing paperwork and it confirms that my own struggles here were not just a one time thing. We are currently trying to set up a meeting with the administration to show them exactly how many of us are being left behind by this system.
August 30, 2014
Seeing the feedback flood in reminds me exactly why I started this fight because I know too many of you are struggling just to get through the semester. This momentum is proof that we are tired of being ignored and it gives me hope that we can finally force a real conversation with the administration.
27 Comments
F
Fabi Gamboa
12 years ago
Featured
Try calling the financial aid compliance dept. phone# 202-377-3173 . Someone at the Fafsa office gave this number to me and said we can ask the financial aid compliance team to find out when we can get our awards or ask for an investigation. Apparently because the financial aid center at valley has not been communicating with us, we have every right to call this number.
J
Julienne Courville
12 years ago
Featured
it would be great of they could get everything processed. we get our information turned in in a timely manner so we can receive our aid in a timely manner in order to buy books, supplies, etc and now there's a problem. they have had all summer to figure out all these problems. very sad and annoying that we do our part and they can't do theirs.
D
Daniel Utuone
12 years ago
Featured
I wish they would let me know if they'll finish processing late applications BEFORE the semester ends. If not, I need to drop my classes because there is NO WAY I can afford the textbooks. Which really sucks...and its frustrating that they don't answer the phone, even though there is a receptionist that works there(who is dismissive to the fact that most of the people she is dealing with wait in line for HOURS!) So frustrating
D
Denise Velasco
11 years ago
Terrible staff! They had me going back and forth, never answered my questions up front, lied to me, and won't answer my questions now. The director stopped emailing me and answering my calls.
D
Denise Velasco
11 years ago
Terrible staff! They had me going back and forth, never answered my questions up front, lied to me, and won't answer my questions now. The director stopped emailing me and answering my calls.
P
peter
11 years ago
Incompetent
A
Ashely Arciniega
· petition starter
12 years ago
I am not sure where you are getting your info , but all I have as of right now is my award letter. I received it earlier in the week, after waiting 4 weeks for it to show up on my web advisor. Since they award on Fridays I was hoping to get my money today, but it did not happen. I do not appreciate your message trying to suspect me of lying.I have nothing to hide. This petition is not about getting anyone in trouble or meant to stir unnecessary drama. It's about students and SBVC FA staff coming together to try and solve these problems we have been having for a long time! So please guys let's be civil with one another and not stoop and call each other names or accuse people of lying.
D
Denise Velasco
12 years ago
i submitted everything in march, it shouldn't be taking this long. We need new staff. I was told I would get my first payment in august, then they told me mid september, now they're saying not until november? No, something needs to be done.
Try calling the financial aid compliance dept. phone# 202-377-3173 . Someone at the Fafsa office gave this number to me and said we can ask the financial aid compliance team to find out when we can get our awards or ask for an investigation. Apparently because the financial aid center at valley has not been communicating with us, we have every right to call this number.