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Legalize and Fairly Regulate Rideshare in the U.S. Virgin Islands

Legalize and Fairly Regulate Rideshare in the U.S. Virgin Islands

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Started by Ride Share 1 year, 4 months ago

We, the undersigned residents, business owners, and visitors of the U.S. Virgin Islands, urge our leaders to legalize and fairly regulate rideshare services as a distinct transportation option in the territory of the U.S. Virgin Islands. Rideshare is a modern, app-based solution that provides safe, reliable, and affordable transportation—filling critical gaps that taxis alone cannot meet.

Despite the widespread success of rideshare services in the U.S. mainland and territories like Puerto Rico, the Virgin Islands has yet to embrace this innovation. We call on our leaders to allow rideshare to operate legally and to regulate it separately from the Taxi Commission.

Why the Virgin Islands Needs Rideshare

A reliable, flexible, and technology-driven transportation option (app-based) is essential for both residents and visitors. Without rideshare, our community faces severely limited transportation options—at times, none at all. Residents and visitors experience long wait times, sometimes unreliable service at limited hours throughout the day, and unnecessary barriers to employment, education, and economic opportunities. A modern transportation solution is essential for our island's growth and accessibility.
Rideshare services can immediately improve:

  • Late-Night & Emergency Transport – Residents needing a 3 AM pickup from the emergency room often struggle to find transportation.
  • Safe Rides for Students & Workers – Many students and employees, especially those without cars, need affordable rides to the university, internships, jobs, and training programs.
  • Evening Pickups from Restaurants & Bars – Customers frequently cannot find transportation when taxis require multiple passengers to justify a trip and may not pick up individuals at night. Numerous restaurants can not get current transportation options to come for one passenger.
  • Preventing DUIs – A reliable rideshare system can help reduce drunk driving incidents.
  • Work Transportation – Many workers rely on personal vehicles, but when their cars are unavailable or being repaired, they are left without options.
  • Supporting the Local Economy – Rideshare empowers drivers to earn income while providing a much-needed service to the community.
  • Tourism & Cruise Ship Days – Without enough transportation available, many visitors and residents find themselves stranded, damaging the island's reputation as a tourist destination. Passengers arriving on smaller airlines like Cape Air, sometimes have no transportation available, transportation is currently mostly available for the larger commercial flights.

A Call for Fair, Modern, and Independent Regulation
Rideshare services are not taxis, and they should not fall under regulations designed for a different industry. Many jurisdictions, including Puerto Rico, have successfully created separate policies that allow both rideshare and taxis to coexist.

We ask the Virgin Islands Government to:

  1. Legalize rideshare services in the territory, to provide residents and visitors with more transportation options.
  2. Recognize rideshare as a distinct service and regulate it separately from the Taxi Commission.
  3. Create a fair and modern regulatory framework that allows rideshare to operate efficiently, ensuring safety and consumer protection.
  4. Engage with local rideshare operators, businesses, and the public to develop policies that benefit the entire community.

Rideshare vs. Taxi Regulation Differences
Licensing & Permits:

  • Taxis often require expensive medallions or special licenses, limiting the number of vehicles in operation.
  • Rideshare drivers typically need a general permit, a background check, and insurance but do not require medallions

Fares & Pricing:

  • Taxis have regulated, fixed pricing with meters set by local authorities.
  • Rideshare services use dynamic pricing (surge pricing) based on demand.

Pickup Locations:

  • Taxis rely on street pickups and designated taxi stands.
  • Rideshare vehicles are pre-booked through an app and provide door to door service, rideshare does not solicit passengers.

Payment Method:

  • Taxis often accept cash and sometimes card payments.
  • Rideshare services are entirely cashless, ensuring secure and seamless transactions through the app which is much safer for drivers.

How Rideshare is Regulated Elsewhere
U.S. Mainland:

  • Rideshare services are regulated by state or city governments, often through a Transportation Network Company (TNC) license, separate from taxis.
  • No medallions are required.
  • Some states require background checks, insurance, and local fees, but rideshare companies still operate independently.

Caribbean & International Examples:

  • Jamaica recently introduced rideshare regulations without tying them to taxis.
  • Puerto Rico allows Uber and Lyft under a separate regulatory framework from taxis.
  • Barbados & Bahamas do not have medallion requirements for rideshare.

Arguments for Keeping Rideshare Separate from Taxis

  • Encourages More Drivers & Availability – Medallion systems limit drivers, while rideshare thrives on flexibility.
  • Better Service & Lower Costs for Riders – No meter rates, just upfront app pricing.
  • Economic Empowerment – More locals can earn income without expensive medallions.
  • Taxis & Rideshare Can Coexist – Many cities allow both without forcing them under the same rules.

The Reality: Different Clientele, Different Needs
It is important to recognize that rideshare and taxi services serve different types of clientele. Traditional taxis prioritize larger groups, often seeking to fill vans with multiple passengers before taking trips. Rideshare, on the other hand, caters to single riders and smaller groups who need on-demand transportation.
Rideshares are filling a gap. This is not about competing with taxis but about expanding transportation options to better serve residents, workers, and visitors that are currently being stranded. The success of rideshare in other locations proves that both industries can coexist when given fair and separate regulations.


Join Us in Supporting Transportation Freedom

By signing this petition, you support the legalization and fair regulation of rideshare in the Virgin Islands. Our community deserves modern, affordable, and safe transportation options that align with global and U.S. standards.


Sign below to support bringing rideshare services to the U.S. Virgin Islands!!

Sign this like someone is about to give away your favorite tart! Share it like you wouldn’t share the last bite of your salmon balls! Let’s bring rideshare to the U.S. Virgin Islands—The time is now!! For us by us! Thank you!

Please feel free to leave comments if you have used VI Hail Rideshare App experience, the senators need to hear your actual voice. We look forward to all your feedback. Ignore the donations page, we don't want any of that, it just comes with this site. Thank you again!

Updates

Reached 1,000 supporters

June 30, 2025

Reached 100 supporters

March 21, 2025

484 Comments

J
Jose Guillermo Collado
5 months ago Featured

The US Virgin Islands has long been behind in how technology is leveraged for the benefit of its people. This is a great first step in correcting that. VI-Hail is locally owned. Get this rectified so that Virgin Islanders can succeed and grow.

A
Anonymous
5 months ago Featured

My husband and I reside on St. Croix. We use ride shares for getting to/from airport for our trips. They are dependable and pricing is known before you book. Also we like that they take non-cash forms of payment and are available 24/7.

P
Priscilla Lynn
1 year ago Featured

Wholeheartedly encourage and agree that VI Hail should also operate on St. Thomas. In my line of work, I am in constant contact with island visitors who regularly inquire about rideshare services. Even myself, whose island car needs occasional 'surgery,' could use such a service

G
Gary
1 year ago Featured

We use VI Hail on our January Trip, Great Company, being able to get a ride 24-7 is so needed, if a ride is needed they are there for you. Just think if you had to go to the Hospital after 7: PM you’re not getting a cab are you? But VI Hail will get you there.

K
Kelsey Fischer
1 year ago Featured

We need competition badly. Tourism is a major factor on STX and the taxi service on St. Croix is sub par. From the vehicles condition to the fact that they don’t run when it’s dark out and they only take cash is completely unacceptable

M
Mr Bedgood
1 year ago Featured

Please don’t get rid of VI Hail. They provided transportation to me when the taxis could not. They were more affordable and flexible. The taxi drivers were extremely rude and were comfortable being rude to customers. VI Hail treated us like customers with respect.

A
Aileen Rivera
1 month ago

We need transportation at all times of the day when we can not wait all day for citron or taxi van

E
Esteban Collado
2 months ago

This would be a great asset to the Virgin Islands bringing pricing competition with the taxis as well as more job opportunities for those needing a job or wanting to have an extra income

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