Airdrie Jobcentre is steadily getting worse with it\'s level of service. The Gesappo like security guards are initimidating and staff at the front desk are rude and patronising, forcing you to air your private concerns infront of an often large queue. Joe public isn\'t even allowed to use their phones to contact offices in Coatbridge, despite many people not having access to a phone or money to spare using a payphone / home phone. Worse still, most money related queries HAVE to be dealt with by customers by phoning Coatbridge because managers pressurise staff to do this. I have my own specific story but these are just the general reasons as to why it has to change. Please sign this petition...