As a resident of Hammock Bay ,Freeport Florida I've started this petition due to the slow internet and poor customer service from CenturyLink .
I myself pay for 100mps and during most times I'm lucky to get 5-10 mps. Customer service just has me to run the same self help test then says there isn't any problems on their end which we all know isn't true . Even when they schedule a tech they don't show.
I feel like they don't care due to the fact they have a contract with developer and we all haven't a choice but to use.
By signing this petition and listing address and complaint in comments we will have something to present corporate to show we have had enough with paying for a service not receiving.
Updates
April 10, 2018
I have been reading through the comments and seeing so many others in Hammock Bay dealing with the exact same failed service. It is clear that this monopoly is leaving us with no other choice but to keep fighting until they acknowledge these broken promises.
April 10, 2018
Seeing so many of you share your stories about these constant connection failures proves that I am not just imagining the frustration in my own home. This momentum shows that we are fed up with being ignored by a provider that thinks they can take our money while offering nothing in return.
Reached 100 supporters
April 10, 2018
72 Comments
Our service was so bad they set up a temporary box on our tv in the bedroom.Now we aren't wireless, we can't get Netflicks on any tv other than the one in the bedroom. have an buried cable stretched across our yard for lasst 18 months.
My download less than 10.Upload is point 8. I can't download anything. I can't share anything.Can't see message. Has been 3 weeks since I can do anything. On the computer.I thing we need to figure out how many days we actually can use computer and use this to decide how much we are paying Service person still a no show.
Century link is by far the worst, most unreliable, slowest internet provider we've ever used. I go to school online and have had to go to the closest public wifi hookup a few times because our internet just randomly decides to not work at times. It is truly ridiculous and we are fed up!
372 Camellia Ct, Freeport Pay for a 40 Mbps connection however every evening this drops to 5-10 Mbps. So I am getting barely a quarter of the speed I pay for.
I had Centurylink 100 MB service installed. I have yet to see speeds anywhere near that fast. Most times, I'll get 25 to 45 but I will drop down to 5 MB in the evenings. Shame on Jay Odom if he signed an exclusive deal with Centurylink at the expense of his customers.
Their service is terrible and a waste of money. They clearly don't care since they are on a contract.
Being forced to pay for and use a single provider seems like a monopoly issue. They also force us to pay for cable that is from a company owned by century link. So we not only have to pay for internet from them but archaic “cable TV” who even uses that crap anymore?
Sign Petition
We never post to your account. Social sign-in is used only to verify your signature.
Add a comment?
Your signature will be added via . Tell others why you're signing — it's optional.
By signing, you accept iPetitions Terms of Service and Privacy Policy.
Share Petition
Don't stop at signing, share the petition link with friends to multiply our impact
Copy link or share directly
As a resident of Hammock Bay ,Freeport Florida I've started this petition due to the slow internet and poor customer service from CenturyLink .
I myself pay for 100mps and during most times I'm lucky to get 5-10 mps. Customer service just has me to run the same self help test then says there isn't any problems on their end which we all know isn't true . Even when they schedule a tech they don't show.
I feel like they don't care due to the fact they have a contract with developer and we all haven't a choice but to use.
By signing this petition and listing address and complaint in comments we will have something to present corporate to show we have had enough with paying for a service not receiving.
Updates
April 10, 2018
I have been reading through the comments and seeing so many others in Hammock Bay dealing with the exact same failed service. It is clear that this monopoly is leaving us with no other choice but to keep fighting until they acknowledge these broken promises.
April 10, 2018
Seeing so many of you share your stories about these constant connection failures proves that I am not just imagining the frustration in my own home. This momentum shows that we are fed up with being ignored by a provider that thinks they can take our money while offering nothing in return.
Reached 100 supporters
April 10, 2018
72 Comments
We’ve had to buy a Starlink satellite just to have consistent internet. No warning that CenturyLink service will be down for 10 hours at a time multiple days a month. Offers to give a $20 credit and when the bill comes, no credit to be found. CenturyLink should have went out with the turn of the century. Embarrassing
Our service was so bad they set up a temporary box on our tv in the bedroom.Now we aren't wireless, we can't get Netflicks on any tv other than the one in the bedroom. have an buried cable stretched across our yard for lasst 18 months.
My download less than 10.Upload is point 8. I can't download anything. I can't share anything.Can't see message. Has been 3 weeks since I can do anything. On the computer.I thing we need to figure out how many days we actually can use computer and use this to decide how much we are paying Service person still a no show.
Century link is by far the worst, most unreliable, slowest internet provider we've ever used. I go to school online and have had to go to the closest public wifi hookup a few times because our internet just randomly decides to not work at times. It is truly ridiculous and we are fed up!
372 Camellia Ct, Freeport Pay for a 40 Mbps connection however every evening this drops to 5-10 Mbps. So I am getting barely a quarter of the speed I pay for.
I had Centurylink 100 MB service installed. I have yet to see speeds anywhere near that fast. Most times, I'll get 25 to 45 but I will drop down to 5 MB in the evenings. Shame on Jay Odom if he signed an exclusive deal with Centurylink at the expense of his customers.
Their service is terrible and a waste of money. They clearly don't care since they are on a contract.
Being forced to pay for and use a single provider seems like a monopoly issue. They also force us to pay for cable that is from a company owned by century link. So we not only have to pay for internet from them but archaic “cable TV” who even uses that crap anymore?
Help this petition grow
Share it with friends to help reach 250 signatures.
Sign Petition
We never post to your account. Social sign-in is used only to verify your signature.
Add a comment?
Your signature will be added via .
Tell others why you're signing — it's optional.
Signing with Google or Facebook verifies your signature instantly — no email needed.
By signing, you accept iPetitions Terms of Service and Privacy Policy.
Share Petition
Don't stop at signing, share the petition link with friends to multiply our impact
Petitions like this
Other petitions you might want to support
Scan to share
Anyone who scans this can sign the petition.
We’ve had to buy a Starlink satellite just to have consistent internet. No warning that CenturyLink service will be down for 10 hours at a time multiple days a month. Offers to give a $20 credit and when the bill comes, no credit to be found. CenturyLink should have went out with the turn of the century. Embarrassing