Hammock Bay slow Century Link Internet and poor customer service

Jonny Holmes Jr.

Their service is terrible and a waste of money. They clearly don't care since they are on a contract.

We’ve had to buy a Starlink satellite just to have consistent internet. No warning that CenturyLink service will be down for 10 hours at a time multiple days a month. Offers to give a $20 credit and when the bill comes, no credit to be found. CenturyLink should have went out with the turn of the century. Embarrassing

Being forced to pay for and use a single provider seems like a monopoly issue. They also force us to pay for cable that is from a company owned by century link. So we not only have to pay for internet from them but archaic “cable TV” who even uses that crap anymore?

Cant do anything .sucks so bad cant even get one bar on wifi and router is one room over.cant connect from phones or ps4 ot other devices.

Still buffering and internet speed not 100 meg which is what I pay for.

Slow!! Oh to have other options.

Over price for service that only works a quarter of the time. And when working it is pixiled

Our service was so bad they set up a temporary box on our tv in the bedroom.Now we aren't wireless, we can't get Netflicks on any tv other than the one in the bedroom. have an buried cable stretched across our yard for lasst 18 months.

Live in Passages. Internet is horribly slow. Century Link used to be a good company. Not anymore!!! Don’t think CL cares since we have no other options.

Slowest internet I have had anywhere in the panhandle.

I pay for 100Mbps up and 100Mbps down however I actually experience 20 up and 13 down. This has consistently been this way for the past four years (2014)

They could do better.

Moving to the area and thinking about Hammock Bay, however husband works from home and this is concerning for us. Are you still having problems with the internet, or did Centurylink fix it? Unfortunately, if not, we will have to look at other areas. I hope this has been fixed

New resident , and cannot believe the subpar service from this provider. I have sub for 100 Mbps and have never approached these speeds.

I pay for 100 Mbps. Ran a speed test at 4am and the upload/download speeds are hovering around 30 Mbps. Subpar performance is consistent throughout the day.

Service is horrible. This is an expanding community. Walton county is the fasted growing county in Florida right now. Why not be equiped to be the better option? Deal with the expenses of replacing the out dated cables now, will be less expensive. You're not providing the services you promise.

Has been slow lately

I have 40 megs and it sucks.

I have never dealt with a worse company. Getting my internet set up was a nightmare. They should not be our only option but if they have to be, they need to up their game!

Unacceptable to constantly have under 10mbps when we pay for 100!