Skip to main content

Status: Closed — this petition is no longer accepting signatures.

Dear PLDT, your internet and customer service sucks. Love, the Philippines

Dear PLDT, your internet and customer service sucks. Love, the Philippines

Closed — 10 supporters Verified

Final supporters

R
Richard F.
C
Calvin T.
S
stuart s.
Y
Yuliy S.
J
Jerome A.
A
Analyn L.
D
David c.
S
Someone
I
Ian
D
Dale
LC
Started by Lois Clark 10 years, 11 months ago

Dear PLDT,


We are tired of paying a premium for the worst internet connection and the most atrocious customer service. We have had enough with your inability to provide us an internet connection that should justify the high cost of your products and your lack of empathy and competence to provide actual customer service to your customers. We call for lower prices that are equal to the low quality of service you provide if you are unable to improve your services. Either provide better service or give us our money back! All you have been doing is steal our money under the guise of providing internet service and lying to customers calling you out on this your BS.


Dear NTC,


We hope you take action on our cries for service deserving of the amount we are paying.


Best regards,

The Filipino people

7 Comments

J
Jan Ramos
8 years ago Featured

Dear PLDT, Our Fibr is supposedly 50mbps but every time I check my internet speed it's only at 1mbps highest is 5mbps. What is this?

R
Richard Francisco
4 years ago

Tangina niyo service niyo hindi maayos on time naman kami mag bayad mga gago, mukhang pera mga utak negosyante !!!

S
stuart sykes
7 years ago

the customer service is the worst i have ever had they do not tell the truth i have e-mails to prove this great advertisment for the philippines

Y
Yuliy Sergeivich Bugarindev
10 years ago

Puro kita kasi ang iniisip ng mga putang inang may ari ng PLDT na yan. Biruin mo kakapaconnect pa lang namin wala pang isang oras dc na agad. tangina. 3 days ng hindi mapakinabangan eto. may fibr pa silang nalalaman basura naman. Maigi pang manghack na lang ng connection kesa magbayad sa mga punyetang yan.

A
Analyn Lagos
10 years ago

I have been having intermittent service that I thought wouldn't get any worse. But then today, it really went bad that affects my work and I have to complain!!! Pldt is quick to demand payment yet service never improves. I don't wish to pay for promises, I need good service!

D
David castillon jt.
10 years ago

My subscription is 3 mbps and i am getting below 1 mbps.ive been paying for it and im not getting any resolutioj and compensation.

A
Anonymous
10 years ago

Worst customer service ever anywhere