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Status: Closed — this petition is no longer accepting signatures.

Abolish or considerably lower the remortgage 'admin' fee by Triathlon

Abolish or considerably lower the remortgage 'admin' fee by Triathlon

Closed — 33 supporters Verified

Final supporters

R
Rachael P.
J
Julian B.
C
Chris K.
T
tomasz l.
J
Jamie M.
V
Vanessa T.
A
Aimee A.
A
Aniket P.
B
Brian T.
A
Andrew T.
+23 more
CJ
Started by Cat Jones 9 years, 9 months ago

Triathlon are charging us an 'admin' fee of £100+VAT just to agree to us remortgaging with another lender. We have no choice other than to pay this which is tantamount to extortion. From correspondence I have had it is basically for comparing our old mortgage offer and the new one to ensure we're not 'profiteering'. Other HA's charge little or nothing for this, but Triathlon deem £100+VAT to be acceptable for the little work that is involved in this and it is clearly another spurious charge to boost their coffers. I would like this charge removed or drastically lowered for remortgages that don't involve further increased borrowing. We are trying to get a better deal for ourselves at the end of the day by remortgaging, and Triathlon are blatantly taking advantage of it by finding any excuse to squeeze more money out of us. They seem to forget they are an affordable housing scheme!

Updates

November 27, 2016

I have been reading your messages and it is clear that many of you are just as tired of these hidden costs as I am. This process is supposed to be about finding stability in our own homes but instead we are being treated like a source of extra profit. I am currently gathering all these experiences to prepare for a formal push to force them to explain why this fee is so high.

November 27, 2016

Seeing this momentum grow proves I am not the only one feeling exploited by these unfair charges. It is validating to know so many of you are just as frustrated by these demands on our households.

7 Comments

A
Aniket Potdar
9 years ago Featured

I'd like to offer my support to this petition, given that most shared owners generally have a 2 year fixed mortgage and we are young and first time buyers (25 year tenure) this would cost us over £1200+ over the lifetime of the mortgage, on top of other legal fees, service charges, ground rent, normal rent, and mortgage payments - this is an unnecessary expense and goes against the principle of making these homes affordable.

B
Brian Tapson
9 years ago Featured

Had no choice but to pay this fee a few months ago. It seems that Triathlon / East Homes will do what they can to make money out of us, at every opportunity they can. On top of this the service then received from the Home Ownership team was extremely slow and they just don't seem to care. Talk about "profiteering"!

A
Anonymous
9 years ago Featured

I understand the principle of not profiteering but Triathlon seem intent on taking it in the opposite direction & draining what little money we have left! Fully support this petition.

A
Andrew Totten
9 years ago

Sounds like they're the only ones 'profiteering' here!

S
Samantha Metcalf
9 years ago

Completely unfair and unjustified

I
Ian King
9 years ago

This is an excessive, and therefore, unjustified charge and way above what could be considered reasonable.

C
Cat Jones · petition starter
9 years ago

Just another money making excuse! Fed up of it now!