We, the residents and tenants of Solaris Crest, are deeply concerned about the current breakdown in communication and the poor treatment we experience from management and the body corporate.

Currently, when residents and tenants report maintenance issues, safety hazards, or general complaints, our messages are frequently ignored, delayed, or met with dismissive attitudes. We need a clear, structured, and fair process for handling communication. The Trustees and Body Corporate must adopt a professional standard of service that prioritises accountability, transparency, and basic courtesy toward every resident and tenant.
By signing this petition, we demand that the Trustees and Body Corporate officially pledge to:

 1. Acknowledge receipt of all written resident and tenant reports within 48 hours.

 2. Provide professional and respectful responses in all verbal and written interactions, treating community members as valued partners.

 3. Establish a clear timeline for when reported issues will be investigated and resolved.