Nshama just confirmed they are finally overhauling the billing system to match the standards we demanded. The road here was draining but seeing this change makes the long nights worth it. I will be watching the portal closely to ensure these new guidelines actually hold up.
September 18, 2020
Final supporters
Updates
September 11, 2020
Reaching this point has been exhausting but seeing the responses confirms that this battle against these billing practices is necessary. I am tired of the silence from management yet your overwhelming engagement shows we are finally gaining the traction needed to force a real conversation.
Reached 100 supporters
September 11, 2020
96 Comments
That is totally unfair. I was home 24hours a day when I first moved in and the chiller bill was 200-300, during and after the pandemic the bill has risen to 500-600 while ac is on auto and off most of the time. Nshama needs to do something about it.
Absolute disgrace. NSHAMA team came around to check the AC. Said the actuators were the issue and then blamed the thermostat speed issue for not cooling enough. Extortionate AC bills need addressing immediately
I’ve stayed in big 4 bedroom villa with 4 air conditioners running 24/7. I’m town square even when I’m gone half the month and only using 1 air conditioner my monthly account is more. It is unbelievable that the chiller fees are so high.
Hayat Blvd, 1 BR Apt., There is an issue with the meter, as the consumption has unreal number for such a small apartment. I used the A/C in hte apartment only for 12 days and I am charged over 400 AED.
i have 3 br at zahra breeze we received Augest bill for 1300 dhs for which is very high for my below average usage with 2 machines off at 60% of the day also i got the bill of jun that was 800 dhs for unoccupied app. (i moved-in 10th of july) that clearly indicates wrong reading complained twice with no real action from nshama
chiller water charges so much compared to any other place in Dubai.. and why is it not in dewa’s bill, I have a two bedroom apartment and any other person with the same apartment says the bill is too much compared to theirs..
Charges make no sense!!
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Nshama just confirmed they are finally overhauling the billing system to match the standards we demanded. The road here was draining but seeing this change makes the long nights worth it. I will be watching the portal closely to ensure these new guidelines actually hold up.
September 18, 2020
Final supporters
Updates
September 11, 2020
Reaching this point has been exhausting but seeing the responses confirms that this battle against these billing practices is necessary. I am tired of the silence from management yet your overwhelming engagement shows we are finally gaining the traction needed to force a real conversation.
Reached 100 supporters
September 11, 2020
96 Comments
The chiller bill cannot be more than the entire DEWA bill! where else in Dubai is this happening and why have a chiller bill in the first place, why can't we just pay a DEWA bill like everywhere else in dubai!
That is totally unfair. I was home 24hours a day when I first moved in and the chiller bill was 200-300, during and after the pandemic the bill has risen to 500-600 while ac is on auto and off most of the time. Nshama needs to do something about it.
Absolute disgrace. NSHAMA team came around to check the AC. Said the actuators were the issue and then blamed the thermostat speed issue for not cooling enough. Extortionate AC bills need addressing immediately
I’ve stayed in big 4 bedroom villa with 4 air conditioners running 24/7. I’m town square even when I’m gone half the month and only using 1 air conditioner my monthly account is more. It is unbelievable that the chiller fees are so high.
Hayat Blvd, 1 BR Apt., There is an issue with the meter, as the consumption has unreal number for such a small apartment. I used the A/C in hte apartment only for 12 days and I am charged over 400 AED.
i have 3 br at zahra breeze we received Augest bill for 1300 dhs for which is very high for my below average usage with 2 machines off at 60% of the day also i got the bill of jun that was 800 dhs for unoccupied app. (i moved-in 10th of july) that clearly indicates wrong reading complained twice with no real action from nshama
chiller water charges so much compared to any other place in Dubai.. and why is it not in dewa’s bill, I have a two bedroom apartment and any other person with the same apartment says the bill is too much compared to theirs..
Charges make no sense!!
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The chiller bill cannot be more than the entire DEWA bill! where else in Dubai is this happening and why have a chiller bill in the first place, why can't we just pay a DEWA bill like everywhere else in dubai!