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Status: Closed — this petition is no longer accepting signatures.

TALKTALK customer failure

TALKTALK customer failure

Closed — 14 supporters Verified

Final supporters

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Someone
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RayL12
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Alasdair S.
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Peter R.
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marc k.
S
Someone
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Someone
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kev
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Ian W.
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Michael H.
+4 more
Started by Anonymous 16 years, 3 months ago
this petition is for customers who have had problems with the service they booked through TALKTALK and has gone unresolved. Myself after waiting 8 months to go live for my broadband I have attempted to cancel just to be told that I would have to pay a cancellation fee, even though I have been paying for 8 months for a incomplete service. Time and time I have been lied to by their customer service department, not once have I been able to access the online billing system and much more. Continues calls and time wasted to talktalk who brush of the problems with excuses or downright lies, nothing ever gets solved. If this sounds similar to your experience with this company please sign

2 Comments

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Sarah Morales
16 years ago Featured

Absolutely sick of them. Spent 4 hours on hold yesterday just to be hung up on. How are they allowed to charge for a service that literally doesnt exist at my house?? Total joke.

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Mark Todd
16 years ago Featured

Same here. Getting tired of the excuses. They told me it would be fixed next week for three months straight. Pay up and leave is all they say.