Dear Sir/Madam,

We hope this letter finds you well. We are writing to formally request that Premium Auto and XPeng Motors extend the complimentary 10-year battery warranty to all existing XPeng G6 owners as a gesture of goodwill.

It has come to our attention that while new G6 purchasers receive this extended warranty at no additional cost, existing owners are required to pay $1,400 for the same coverage. This distinction feels unfair, especially considering that early adopters played a crucial role in supporting and promoting XPeng’s presence in the market.

We kindly urge Premium Auto and XPeng Motors to reconsider and offer the 10-year battery warranty complimentary to all existing G6 owners, for the following reasons:

• Loyalty and Early Support: Early buyers placed their trust in XPeng Motors, contributing to the brand’s growth and market presence.

• Consistency in Customer Care: Offering the warranty to all G6 owners, regardless of purchase date, ensures fairness and strengthens customer confidence.

• Long-Term Brand Reputation: Demonstrating a commitment to all customers, including early adopters, enhances XPeng’s image as a company that values and supports its users.

• Resale Value and Market Competitiveness: Providing the extended warranty universally would help maintain the vehicle’s long-term value and position XPeng more competitively in the EV market.

We believe that offering this extended warranty complimentary to existing owners would reinforce XPeng’s reputation as a customer-centric company that values and rewards loyalty.

We appreciate your time and consideration of this appeal and look forward to your positive response.

Yours sincerely