I have created this petition as I am very unhappy with the quality of service I have received from Fortis, and I feel that I will not be the only person who feels this way. Constant problems with the internet, the common rooms in the building not being available and problems with leaks etc have left me feeling like I am not getting what I pay for. Please feel free to sign if you are also unhappy and would like something to be done about it, or would simply like to let fortis know. I have been in contact with the Fortis offices a lot over the recent weeks and it would be nice to get a general consensus from other people in the building as to whether you are unhappy with Fortis also.
internet has been down for like 3 days straight now absolutely pathetic considering how much rent is here
A
Amanda Ncube
11 years ago
Featured
amazing service from the staff directly at Minerva house. However the price we are paying for what we are receiving is ridiculous!
R
Rav S
11 years ago
I don't think it's good value living here, taking into consideration all of the issues that this building has had (pipes bursting, fire alarms, COMPLETE lack of safety/security with the rubbish doors resulting in valuables being stolen, having one student on call to protect and warden a 6 floor building where the remote access for CCTV now doesn’t work because of the Wi-Fi, inadequate CCTV not covering corridors properly, EXPENSIVE and OVERPRICED laundry facilities compared to 8 other student halls I know- believe me I have checked, boiler pressure loss resulting in cold water over exam period, staff just strolling into rooms in the past to drop parcels off when explicitly being told to keep them in reception and email me, taking forever and a day to get electricians to fix the heating temperatures) The list actually goes on. I have spoken to MANY members of staff at Fortis and expected quick follow-ups (especially when I am paying a significant £6,600+ to live here). Hayley still needs to hurry up and get back to me about reimburising all of my forced travel home from last semester due to the wifi being terrible. If I don’t hear back from you in 7 days I will have my university take action this time. You are leaving me with no choice
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Status: Closed — this petition is no longer accepting signatures.
I have created this petition as I am very unhappy with the quality of service I have received from Fortis, and I feel that I will not be the only person who feels this way. Constant problems with the internet, the common rooms in the building not being available and problems with leaks etc have left me feeling like I am not getting what I pay for. Please feel free to sign if you are also unhappy and would like something to be done about it, or would simply like to let fortis know. I have been in contact with the Fortis offices a lot over the recent weeks and it would be nice to get a general consensus from other people in the building as to whether you are unhappy with Fortis also.
internet has been down for like 3 days straight now absolutely pathetic considering how much rent is here
A
Amanda Ncube
11 years ago
Featured
amazing service from the staff directly at Minerva house. However the price we are paying for what we are receiving is ridiculous!
R
Rav S
11 years ago
I don't think it's good value living here, taking into consideration all of the issues that this building has had (pipes bursting, fire alarms, COMPLETE lack of safety/security with the rubbish doors resulting in valuables being stolen, having one student on call to protect and warden a 6 floor building where the remote access for CCTV now doesn’t work because of the Wi-Fi, inadequate CCTV not covering corridors properly, EXPENSIVE and OVERPRICED laundry facilities compared to 8 other student halls I know- believe me I have checked, boiler pressure loss resulting in cold water over exam period, staff just strolling into rooms in the past to drop parcels off when explicitly being told to keep them in reception and email me, taking forever and a day to get electricians to fix the heating temperatures) The list actually goes on. I have spoken to MANY members of staff at Fortis and expected quick follow-ups (especially when I am paying a significant £6,600+ to live here). Hayley still needs to hurry up and get back to me about reimburising all of my forced travel home from last semester due to the wifi being terrible. If I don’t hear back from you in 7 days I will have my university take action this time. You are leaving me with no choice
internet has been down for like 3 days straight now absolutely pathetic considering how much rent is here