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Status: Closed — this petition is no longer accepting signatures.

Let T-mobile Prepaid Users Use YouMail

Let T-mobile Prepaid Users Use YouMail

Closed — 31 supporters Verified

Final supporters

S
Someone
S
Someone
K
Kristine
J
Jane P.
B
BARRY A.
K
Kimberly W.
S
Steven B.
T
Tameka B.
E
Ed M.
F
Frank M.
+21 more
Started by Anonymous 13 years, 1 month ago
T-mobile prepaid users currently can't use YouMail as their voicemail. This is because they are unable to use the conditional call forwarding feature, while postpaid users can. We've had nearly 1 million prepaid users try to use our service and fail because of conditional call forwarding restrictions. This petition is to enable that feature for T-mobile prepaid users or to find another way to support third-party voicemails services like YouMail.   T-mobile is an innovative carrier, so we're petitioning T-mobile to help support innovative services. 

Updates

June 17, 2016

I have been hearing from so many people who are just as frustrated as I am that our voicemail options are being restricted by T-Mobile. Dealing with these technical barriers on my own prepaid plan has been exhausting but seeing your experiences proves this is a widespread problem that needs a real fix.

June 17, 2016

Seeing this kind of momentum reminds me why I started fighting for this access after being blocked from my own voicemail for months. It is incredible to see so many people realize that their carrier choices should not limit the tools they rely on every day.

10 Comments

E
Ed Malkiewicz
10 years ago Featured

I pay T Mobile each month for my service just like anyone else. I also pay YouMail for their premium service. I switched to a Prepaid plan as it was more beneficial to me than their post paid plan. After this, my YouMail stopped working. I can understand not allowing a free service to be used, but, I am paying for a service that I am now unable to use. Please find a way for me to use my paid services. Thank You Edward J. Malkiewicz

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Clarence Collins
10 years ago Featured

I have always used youmail even on pre paid service... I have a great phone now and with Walmart family mobile it won't let me use it...

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Goldie Rocke
11 years ago Featured

I Love Youmail, I've been using it since 2012...now my voicemail sucks because I switched to Family Mobile and can't use it and my callers aren't greeted by name anymore as well as my name being stated in the greeting and many other reasons why I Love Youmail. If I'd known that before hand I would not have switched...I don't see myself remaining a customer for long without it. People actually hated when I answered my phone because they wanted to hear my greeting.

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Kristine
9 years ago

T-Mobile, quit trying to squeeze every penny out of your customers you can. We should have options.

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BARRY ALDHIZER
9 years ago

This is a must

K
Kimberly Washington
10 years ago

Yws because I love youmail but i just xant seem to get it

F
Frank Martinez
10 years ago

Let us use YouMail!

T
Tarkenjha Rrahne
10 years ago

Would like to be able to use youmail with my prepaid account.