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The City Council formally adopted the new safety and accessibility requirements for our taxi services. This success belongs to the hundreds of individuals who demanded a higher standard of public transit. We will monitor the implementation phase to ensure these protocols remain a priority for the city moving forward.

May 25, 2022

Let Edmonton City Council know we need Safe & Accessible Taxi Service

Let Edmonton City Council know we need Safe & Accessible Taxi Service

🏆 Won — 116 supporters Verified

Final supporters

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Karen P.
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Someone
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Ilara S.
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tarra
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Elvira F.
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Amber
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Morgan C.
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Vanessa V.
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Cinnamon S.
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Someone
+106 more
TL
Started by Tonia LaRiviere 4 years, 5 months ago

Safe and accessible taxi service is a crucial service that needs to be improved.

Long-standing issues of safety and accessibility need to be improved immediately to benefit everyone.

On Monday, March 7, a delegation will be speaking to Edmonton City Council including:

  • Accessibility Advisory Committee, City of Edmonton
  • Women's Advocacy Voice of Edmonton, City of Edmonton
  • Alberta Accessibility Network
  • Spinal Cord Injury Alberta
  • Canadian Hard of Hearing Association - Edmonton Branch

We are looking for community support as we bring this to council. Please sign, comment and share.

Our ask:

  • Recognize the sense of urgency to address safety and well-being concerns of passengers
  • Develop safety measures and put them in place immediately to protect all users
  • Provide drivers and riders with supports to improve accessible taxi service
  • Improve the booking system and use accessible methods to communicate
  • All drivers should have accessibility and sensitivity training

Why?

  • Women with a disability are twice as likely to be assaulted than women without
  • Lack of willingness to drive an accessible taxi because of extra costs to the driver
  • Long wait times for an accessible taxi that often don't arrive
  • The current booking system is not accessible for some people with sensory disabilities


To see our response and recommendations in full:
WAVE letter of recommendations
AAC letter of recommendations
Agenda Item 6.2 Response to VFH Report by WAVE & AAC

Concerns arising from the City of Edmonton’s Vehicle for Hire Commission have been raised specifically by the Women’s Advocacy Voice of Edmonton Committee (WAVE) the Accessibility Advisory Committee (AAC), with endorsements by the Anti-racism Advisory Committee and City of Edmonton Youth Council.

ABOUT _The Women’s Advocacy Voice of Edmonton Committee provides City Council with advice on affairs relevant to municipal jurisdiction for women’s gender-based issue resolutions and opportunities - related to city policies, priorities and decisions.

ABOUT_The Accessibility Advisory Committee provides advice and recommendations to the City Council about facilities and other infrastructure, programs, services, activities and policies. This aims to improve the City’s livability, inclusiveness and accessibility for individuals with disabilities.

Updates

March 4, 2022

The stories shared by many of you regarding your experiences with local taxi services have been both informative and sobering. I am currently preparing our formal documentation for the upcoming council session to ensure our specific requirements for safety and accessibility are articulated clearly.

March 4, 2022

The momentum behind this petition highlights the urgent need for equitable transportation options in our city. This collective response confirms that the community expects safety and accessibility to be treated as fundamental priorities.

Reached 100 supporters

March 4, 2022

35 Comments

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Crystal Jones
4 years ago Featured

As a Deaf woman, I have had bad experiences with Uber or CoopTaxi. Drivers need awareness training with how to interact with deaf people and both companies need to overhaul their app to make it more accessible to Deaf and disabled people. Coop Taxi discriminated against me and tried to gaslight me saying it was my fault the app didnt work right and failed to see how they behaved poorly.

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Tabatha Pound
4 years ago Featured

After being stranded in the cold by taxi services on several occasions… please address this as a safety issue.

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Thomas Kozak
4 years ago Featured

As a person who is blind I have taken taxis, the driver does not take the direct route, I’d like to see better ways or communicating with the driver that I am blind, assistance to car, driver training and understanding would help.

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Brian MacLean
4 years ago Featured

My disabled father was almost backed over by a taxi when he fell getting out of the cab. The driver didn't look or check or even help my father out of the cab. Good thing mom yelled at him before he backed over Dad.

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Teressa Johnson
4 years ago Featured

Much more needs to be done to create inclusive and safe transportation for women in all cities. I have been sexually harassed in a taxi in Edmonton and have witnessed extensive wait times for those with limited mobility.

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Susan Kankkunen
4 years ago Featured

My mother is in a wheelchair. It is difficult to access taxis on a timely basis.Royal Wagon and DATS do outstanding work but they are a limited resource. Lack of accessible transportation affects quality of life. Please make Edmonton an accessible City for everyone to enjoy.

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tarra
4 years ago

most things for disability transportation are not accomodating enough

A
Anonymous
4 years ago

Let's get this service done for your constituents, yegcc!

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