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Status: Closed — this petition is no longer accepting signatures.

Internet Service Providers to compensate customers for downtime   and poor service

Internet Service Providers to compensate customers for downtime and poor service

Closed — 47 supporters Verified

Final supporters

P
Puneet S.
K
Krishnil
V
Vikash N.
A
Aisea T.
D
Don C.
R
Ravneil L.
विशारद म.
W
Wafaa W.
R
Rukshar K.
R
Ronald
+37 more
SF
Started by Software Foundation 11 years, 11 months ago
Software Foundation Fiji is requesting Internet Service Providers (ISPs) in Fiji to compensate for poor quality of internet and downtime.


In the information age, Internet quality determines the productivity at workforce and also contributes to the economy. A productive workforce and quality of Internet attract investment at international level in areas of Information and Communication Technologies (ICT)

Poor internet quality is dangerous for the reputation of any company in the industry as service is not delivered on time due to poor communication.


Software Foundation Fiji is making an appeal to the government to enforce policies so that ISPs in Fiji can compensate their customers for poor quality of Internet. ISPs are currently charging high amounts and not delivering their customers the service they promise.



Updates

October 2, 2014

I am spending my entire morning reading through the stories you all are sending about endless connection drops and I honestly just cannot believe how much money is being wasted on these unusable plans. It is honestly exhausting to keep refreshing the router while the bills stay so high. I am trying to figure out which government office is actually going to listen to us because this current situation with the ISPs is just completely unsustainable for anyone trying to get actual work done.

October 2, 2014

I logged on this morning and honestly had to stare at the screen for a solid minute because wow just seeing this many people agreeing that we deserve better internet is honestly wild. It is finally starting to feel like the ISPs might actually have to listen to us for once since it is not just me complaining about the lagging anymore.

4 Comments

R
Raj Rivera
11 years ago Featured

Literally paying for 50mbps and getting barely 2. My connection drops every single night when I need to get work done. Enough is enough.

J
John Nkemelu
11 years ago Featured

its a joke honestly. we pay upfront and they disconnect whenever they want without any refund. fix it.

S
Sereana Espinoza
11 years ago Featured

FINALLY. The prices are way too high for such terrible service. We deserve better than this.

P
Puneet Satyawan
11 years ago

Yes, they need a shake up... All of them