On June 23, 2013 the Kreyos:The ONLY Smartwatch with Voice & Gesture Control campaign was started on Indigogo.com with a funding goal of $100, 000. While there were quite a few specifications for the watch, the following are the primary specs that were touted in both the campaign (https://www.indiegogo.com/projects/kreyos-the-only-smartwatch-with-voice-gesture-control/x/3735567#home) and their website (http://www.kreyos.com):
· Water Resistant Level - >5 meters
· Compatibility – iOS, Android, WP8
· Voice Control
· SDK with Desktop emulator
Keep in mind that these were just the base specs of the project. However, the project became so popular that it eventually raised $1,503,849, far beyond the initial project amount needed to complete this project. As a result, the following Stretch Goals were promised to the backers of the campaign:
· Stretch Goal #1 ($300,000): Gamification Platform
· Stretch Goal #2 ($600,000): Two Free Screen Protectors
· Stretch Goal #3 ($1,500,000): Sleep Tracking
After a successful campaign, Kreyos, in interviews with various media outlets, insisted that due to their prior construction of molds and development on the apps, that they would be delivered by the end of 2013 (http://upstart.bizjournals.com/companies/rebel-brands/2013/07/25/kreyos-smartwatch-production-on-track.html?page=all).
Over one year later, the watched have started shipping, but the final project is far from what was promised by the campaign (http://www.smartwatchforum.com/kreyos-meteor-release-date/).
· The watch is NOT water-resistant
· The Windows app is not released and all questions pertaining are either ignored or deleted from their Facebook account
· People who have received the watch cannot use voice control
· The speaker that stalled the project for a month is of such poor quality, it’s nearly useless.
· The SDK was never released to developers.
· The only stretch goal that was met was the free screen protectors.
- The echoing issue that held up production for months is still prevalent.
- The Company changed their refund policy 5 months after the campaign ended and only when more backers started requesting refunds.
Kreyos must be held accountable for their actions. We demand that Indiegogo investigate this matter and determine if Kreyos has violated the Indiegogo Terms of Service in regards to the proper fulfillment of Perks.
Updates
August 10, 2014
I have spent my evenings reading the messages from so many of you who lost money on this project. It is infuriating to see how they walk away from these promises while we are left with nothing but broken devices. I am currently reaching out to consumer protection agencies to see if we can hold their leadership responsible for this deception.
August 10, 2014
Seeing this momentum grow reminds me of the frustration I felt when my watch arrived and failed to do a single thing they promised. It feels good to know I am not the only one who feels cheated by this project.
6 Comments
The watch I got dont even hold a charge for more than 2 hours. What a piece of junk.
WHERE IS MY REFUND??? I have sent 5 emails about my broken screen and not one person at kreyos has replied. useless.
They promised waterproofing but mine leaked the first time I wore it in the shower. Not even close to what they advertised.
Never received my order. They just keep sending generic emails saying shipping soon. Total scam.
Some more points. 1. The company sent products randomly. There's no point of being an early investor. 2. The company sent wrong items. (Ex. People ordered MALE bands received FEMALE bands.) 3. They are changing Customer Policy without notice.
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On June 23, 2013 the Kreyos:The ONLY Smartwatch with Voice & Gesture Control campaign was started on Indigogo.com with a funding goal of $100, 000. While there were quite a few specifications for the watch, the following are the primary specs that were touted in both the campaign (https://www.indiegogo.com/projects/kreyos-the-only-smartwatch-with-voice-gesture-control/x/3735567#home) and their website (http://www.kreyos.com):
· Water Resistant Level - >5 meters
· Compatibility – iOS, Android, WP8
· Voice Control
· SDK with Desktop emulator
Keep in mind that these were just the base specs of the project. However, the project became so popular that it eventually raised $1,503,849, far beyond the initial project amount needed to complete this project. As a result, the following Stretch Goals were promised to the backers of the campaign:
· Stretch Goal #1 ($300,000): Gamification Platform
· Stretch Goal #2 ($600,000): Two Free Screen Protectors
· Stretch Goal #3 ($1,500,000): Sleep Tracking
After a successful campaign, Kreyos, in interviews with various media outlets, insisted that due to their prior construction of molds and development on the apps, that they would be delivered by the end of 2013 (http://upstart.bizjournals.com/companies/rebel-brands/2013/07/25/kreyos-smartwatch-production-on-track.html?page=all).
Over one year later, the watched have started shipping, but the final project is far from what was promised by the campaign (http://www.smartwatchforum.com/kreyos-meteor-release-date/).
· The watch is NOT water-resistant
· The Windows app is not released and all questions pertaining are either ignored or deleted from their Facebook account
· People who have received the watch cannot use voice control
· The speaker that stalled the project for a month is of such poor quality, it’s nearly useless.
· The SDK was never released to developers.
· The only stretch goal that was met was the free screen protectors.
- The echoing issue that held up production for months is still prevalent.
- The Company changed their refund policy 5 months after the campaign ended and only when more backers started requesting refunds.
Kreyos must be held accountable for their actions. We demand that Indiegogo investigate this matter and determine if Kreyos has violated the Indiegogo Terms of Service in regards to the proper fulfillment of Perks.
Updates
August 10, 2014
I have spent my evenings reading the messages from so many of you who lost money on this project. It is infuriating to see how they walk away from these promises while we are left with nothing but broken devices. I am currently reaching out to consumer protection agencies to see if we can hold their leadership responsible for this deception.
August 10, 2014
Seeing this momentum grow reminds me of the frustration I felt when my watch arrived and failed to do a single thing they promised. It feels good to know I am not the only one who feels cheated by this project.
6 Comments
Still waiting on the watch I ordered over a year ago. Absolute joke of a company.
The watch I got dont even hold a charge for more than 2 hours. What a piece of junk.
WHERE IS MY REFUND??? I have sent 5 emails about my broken screen and not one person at kreyos has replied. useless.
They promised waterproofing but mine leaked the first time I wore it in the shower. Not even close to what they advertised.
Never received my order. They just keep sending generic emails saying shipping soon. Total scam.
Some more points. 1. The company sent products randomly. There's no point of being an early investor. 2. The company sent wrong items. (Ex. People ordered MALE bands received FEMALE bands.) 3. They are changing Customer Policy without notice.
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Still waiting on the watch I ordered over a year ago. Absolute joke of a company.