Since Air Asia is not listening to the clamor of its Ticket Holders for a refund and has been holding their money for services not rendered in form of paid airline flights that were cancelled due to COVID-19 lockdown, it's high time that a mass complaint should be filed against them for Bad Business Practice with the Department of Trade and Industry.
We’re always reaching them all their social media accounts even emailed them but no clear update or response. It’s been 5 months now still no refund happened. I want our refund as soon as possible. As for pandemics hit us. Hope the refund will process as soon as possible . Thank you
M
Maria Rahman
6 years ago
Featured
Its been over an year and they still just give me the run around on chat. I need the cash back not their travel credit vouchers that expire anyway.
S
Sybil
5 years ago
I was trying to get a refund and not a credit account
A
Anonymous
5 years ago
NEVER REFUNDED STOLE MY MONEY
L
Louisse Arquiel Salido
5 years ago
Slow process of my refund.
A
Anonymous
5 years ago
Refund!!!!!!
L
Lianne
6 years ago
Poor service quality!
A
Alan Orpilla
6 years ago
Below average customer service and business processes...
Since Air Asia is not listening to the clamor of its Ticket Holders for a refund and has been holding their money for services not rendered in form of paid airline flights that were cancelled due to COVID-19 lockdown, it's high time that a mass complaint should be filed against them for Bad Business Practice with the Department of Trade and Industry.
We’re always reaching them all their social media accounts even emailed them but no clear update or response. It’s been 5 months now still no refund happened. I want our refund as soon as possible. As for pandemics hit us. Hope the refund will process as soon as possible . Thank you
M
Maria Rahman
6 years ago
Featured
Its been over an year and they still just give me the run around on chat. I need the cash back not their travel credit vouchers that expire anyway.
S
Sybil
5 years ago
I was trying to get a refund and not a credit account
A
Anonymous
5 years ago
NEVER REFUNDED STOLE MY MONEY
L
Louisse Arquiel Salido
5 years ago
Slow process of my refund.
A
Anonymous
5 years ago
Refund!!!!!!
L
Lianne
6 years ago
Poor service quality!
A
Alan Orpilla
6 years ago
Below average customer service and business processes...
We’re always reaching them all their social media accounts even emailed them but no clear update or response. It’s been 5 months now still no refund happened. I want our refund as soon as possible. As for pandemics hit us. Hope the refund will process as soon as possible . Thank you