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Status: Closed — this petition is no longer accepting signatures.

File Mass Complaint with DTI against Air Asia

File Mass Complaint with DTI against Air Asia

Closed — 14 supporters Verified

Final supporters

S
Sybil
S
Someone
L
Louisse A.
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Someone
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Someone
S
Someone
J
Jenelyn S.
L
Lianne
A
Alan O.
J
Jeremiah
+4 more
JC
Started by Joy Cabigting 6 years, 1 month ago

Since Air Asia is not listening to the clamor of its Ticket Holders for a refund and has been holding their money for services not rendered in form of paid airline flights that were cancelled due to COVID-19 lockdown, it's high time that a mass complaint should be filed against them for Bad Business Practice with the Department of Trade and Industry.

12 Comments

J
Jenelyn Sambayon
5 years ago Featured

We’re always reaching them all their social media accounts even emailed them but no clear update or response. It’s been 5 months now still no refund happened. I want our refund as soon as possible. As for pandemics hit us. Hope the refund will process as soon as possible . Thank you

M
Maria Rahman
6 years ago Featured

Its been over an year and they still just give me the run around on chat. I need the cash back not their travel credit vouchers that expire anyway.

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Sybil
5 years ago

I was trying to get a refund and not a credit account

A
Anonymous
5 years ago

NEVER REFUNDED STOLE MY MONEY

L
Louisse Arquiel Salido
5 years ago

Slow process of my refund.

A
Anonymous
5 years ago

Refund!!!!!!

L
Lianne
6 years ago

Poor service quality!

A
Alan Orpilla
6 years ago

Below average customer service and business processes...