It is bad enough that EWEB - Eugene Water and Electric Board, raises rates constantly -sometimes on the verge of gouging Eugene Oregon city residents but stated that our ability to keep our frozen/refrigerated food sustainably edible during the December 2016 power outage was not their liability. Considering that we the customers are at the mercy of EWEB's monopoly on the city's power utilities and pay the egregious rates because we have no other choice but pay or freeze, we expect that during the summer months EWEB will get electrical infrastructure up to par so that during crunch time of the winter months the customers will not experience an interruption in service when it matters most...during the subzero temperatures. It is with this in mind that we the citizens and customers of EWEB petition that EWEB dicount all Eugene/Springfield customers bill by $100 for December 2016 to defray the cost of losses of refrigerated food incurred during the storm.