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Status: Closed — this petition is no longer accepting signatures.

ESSO & MAC's CONVENIENCE STORE# 1300 Kirkland Lake

ESSO & MAC's CONVENIENCE STORE# 1300 Kirkland Lake

Closed — 43 supporters Verified

Final supporters

L
Liana
D
Diane L.
S
Sue
S
Someone
C
Carol L.
C
Chris L.
L
Linda B.
G
Glenn D.
S
Shelley B.
C
Carol
+33 more
JJ
Started by JUDYANN JENSEN 11 years, 6 months ago
The lack of professionalism and courtesy has become an issue at this location. From yelling at customers to just simply being ignorant. The amount of disregard of customer service has put a toll on our community and we would like head office to investigate and rectify these issue's. We all get busy. We all get time poor. We forget. We can’t be bothered. We get overwhelmed. We’re all human. But if you put yourself in someone else’s shoes, and its an on going issue of being disrespected people wont go back.

Updates

January 17, 2015

The sheer volume of people joining this fight proves that the management of this Esso has completely failed our community. Corporate can no longer ignore this massive wall of public disgust.

28 Comments

J
John Montague
11 years ago Featured

When we go home to KL for a visit we now go to CT for gas and treats for the kids as we get nothing but rude people serving us, best bet is to just close that store cause it makes me not want to use any ESSO or MACs anywhere

J
judy
11 years ago Featured

Not to sure if they are trying to do a scam or whatnot, but the pay at the pump option 99% of the time does not have that paper feed to print out your receipt, a lot of people need their gas receipts if they travel for business and tax purposes and want this option, regardless its poor customer service. Along with the Nevada winnings is just plain ridiculous having to come back the net day for your winnings, or the owner trying to force a tip on large winnings. Completely rude and unprofessional. Let alone yelling at customers and being treated horribly..As soon as we hit enough signatures this will be forwarded to corporate, enough is enough. Maybe an episode of Undercover Boss Canada would teach em ;)

O
Olivia
11 years ago Featured

As a past employee of this store, under this management, the lack of professionalism is repulsive.

L
Liana
11 years ago

Rather give my bizz to those who appreciate their customers!

P
Paigey Hodgins
11 years ago

You can go into the store and they can print a recipt there.

D
Diane Lalonde
11 years ago

when I was home on vacation in Augest 2014 ....I stopped in afew times...... The people were arguing a lot,....I remember when I use to go home (I go ever summer home )it was so nice to go in there & see Linda & the rest of the staff.....they were always so polite & smiling & you felt good when you left there.....I like k.l. For the friendliness & politeness where ever you go ....it just doesn't give you that feeling any more at this place....they need to change their attitude if they wish to live among the good people of k.l. !!!!

S
Sue
11 years ago

They were rude to me when buying gas. Especially that short older lady with the glasses. They kept me waiting 10 minutes while they cleaned off the milk from a damaged bag on the counter. I only go there because it is close to work and on my way home....

C
Carol Leonard
11 years ago

Linda always treated people the way she liked to be treated, with respect and kindness.&

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