August 9, 2019

Dear ECIA Board,

This letter, signed by the signatures below, is a display of each of our disapproval, dismay, and extreme unhappiness with how the pool remodeling has been managed. The pool is the main amenity that we all love and count on in the summer and having this unavailable to us for the entire summer of our kids’ summer vacation is not acceptable.

First of all we don’t want to hear how contractors could not be counted on, that things took longer than expected, that “things” came up, that the weather didn’t permit us, etc. All of this is normal in any renovation, and means that you don’t start a summer project in March, but rather start contracts/permitting in January. Second, this enormous project with its hefty price tag is due to the ineptness of pool management and board oversight for years. Costs could have been reduced if properly managed on an annual basis. Furthermore, a more responsible, family friendly response would have been to do this in increments so that the pool could have been open all summer. We also don’t appreciate the jolly tones of the updates and the constant moving of the date back week after week. This has all been unacceptable.

We request that the pool be opened through September to accommodate the fact that we have lost the entire summer pool time with our families during summer vacation. We demand that our ECIA dues be reduced or prorated due to your extreme mishandling of our money and the poor management of this renovation. Last, we also demand that a community meeting be held immediately so that we can voice, in person, our dismay at the manner that this renovation has been handled.

Sincerely,