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Status: Closed — this petition is no longer accepting signatures.

Dell Venue owners

Dell Venue owners

Closed — 18 supporters Verified

Final supporters

C
C. S.
S
Someone
J
Johannes Q.
T
Timm
S
Simone
J
Jonathan
S
Someone
G
Günter
N
Niklas S.
Y
Yehia
+8 more
MM
Started by Miguel Munoz 12 years, 7 months ago
This petition is for Dell owners who have purchased the Dell Venue series. The series is riddled with bugs, whether they are hardware or software related remains unknown. As consumers, we are entitled to rights, rights which are being violated.

We all paid full price for these premium products only to be left in some cases with an unusable unit. "Efforts" to fix these problems have not offered any solution and users are being forced to tweak system manually in order to regain some functionality.

We demand:

1. Dell extends warranties to begin at the date a working unit is delivered

2. Dell extends refund window to allow users which have been waiting for a fix to be able to try the unit out and decide to return it at that point.

3. Our systems are fixed expeditiously and if there is a delay in shipment or service, clear communications to each consumer similar to an auto manufacturer issuing a recall


Signing this list will also serve as a contact base in the event a class action lawsuit is required.

5 Comments

G
Günter Werner
12 years ago Featured

I do the impression on the products in the shop here are for sale that are still developed.

O
Olaf Abram
12 years ago Featured

In addition. Dell also need to extent the warranty and refund window to systems not purchased directly from them.

C
C. Scott
10 years ago

This has been nothing but problems since purchase

J
Jonathan
12 years ago

That's it. We want what we paid for!

M
Marc
12 years ago

We want what we paid for !