Digicel, the largest service provider in Jamaica currently, has been holding the citizens hostage for many years to high service rates, poor signals in many areas and even poorer customer service. I think it's high time, another service provider invested in Jamaica and provide some competition to them so that the movers and shakers of this company can finally wake up and smell the coffee. They have become too complacent being number 1 in Jamaica and has lost focus of what is important, it's customers and providing exceptional services.
The stories you are sharing about dropped calls and unfair rates prove that this monopoly is failing us all. Post this link on your Facebook wall today so more people can hold these providers accountable. Email your local representative to demand they open our market to new competition.
October 26, 2017
The momentum is building because we are tired of being ignored. Go to Facebook right now and post the link to this petition to show the industry that we demand better service. Contact your local representative today and tell them we need new competition.
20 Comments
B
Brittnie-Ann Logan
8 years ago
Featured
Digicel has been raising prices and giving us not only terrible service But terrible customer service. The change to the digicel App restricts us from speaking to customer service representatives over the phone and waiting long hours for the live chat. Raising the prices of the 2 day plan then erasing all plans in space of one night shows lack of consideration and comparison for customers. All we ask is for Good service at good prices. Digicel is not providing.. we need a change
J
Jay - Lee
· petition starter
8 years ago
Featured
Jamaicans want to pay less for their internet because $45.00 per MB as pay as you go rates is very expensive. I don't know about you Mr.Broadwell but I work very hard for my money. Please keep it positive or keep it moving. THANKS.
A
Anonymous
8 years ago
Featured
It’s so true, Like the struggle is real with the data received and the amount of money taken. Also credit disappear even not in use. And it’s so hard to get ur refund even when it’s not your fault as a customer. A real competition is due.
Digicel, the largest service provider in Jamaica currently, has been holding the citizens hostage for many years to high service rates, poor signals in many areas and even poorer customer service. I think it's high time, another service provider invested in Jamaica and provide some competition to them so that the movers and shakers of this company can finally wake up and smell the coffee. They have become too complacent being number 1 in Jamaica and has lost focus of what is important, it's customers and providing exceptional services.
The stories you are sharing about dropped calls and unfair rates prove that this monopoly is failing us all. Post this link on your Facebook wall today so more people can hold these providers accountable. Email your local representative to demand they open our market to new competition.
October 26, 2017
The momentum is building because we are tired of being ignored. Go to Facebook right now and post the link to this petition to show the industry that we demand better service. Contact your local representative today and tell them we need new competition.
20 Comments
B
Brittnie-Ann Logan
8 years ago
Featured
Digicel has been raising prices and giving us not only terrible service But terrible customer service. The change to the digicel App restricts us from speaking to customer service representatives over the phone and waiting long hours for the live chat. Raising the prices of the 2 day plan then erasing all plans in space of one night shows lack of consideration and comparison for customers. All we ask is for Good service at good prices. Digicel is not providing.. we need a change
J
Jay - Lee
· petition starter
8 years ago
Featured
Jamaicans want to pay less for their internet because $45.00 per MB as pay as you go rates is very expensive. I don't know about you Mr.Broadwell but I work very hard for my money. Please keep it positive or keep it moving. THANKS.
A
Anonymous
8 years ago
Featured
It’s so true, Like the struggle is real with the data received and the amount of money taken. Also credit disappear even not in use. And it’s so hard to get ur refund even when it’s not your fault as a customer. A real competition is due.
Digicel has been raising prices and giving us not only terrible service But terrible customer service. The change to the digicel App restricts us from speaking to customer service representatives over the phone and waiting long hours for the live chat. Raising the prices of the 2 day plan then erasing all plans in space of one night shows lack of consideration and comparison for customers. All we ask is for Good service at good prices. Digicel is not providing.. we need a change