This petition is related to the UPS store franchise in New York City: 331
West 57th Street NYC 10019 that has recently closed down without notice .hundreds of customers who have business and personal mail and packages deliver there have no access. Weeks of mail and packages are LOCKED
inside the West 57th Street UPS store location.
Customers were given NO notice that this location was being closed even
though the owners had all our email and phone numbers on file. Clearly
this is unacceptable.
Many people have business and have time-sensitive documents that must be accessed NOW!
WE DEMAND THAT ACCESS BE GIVEN TO CUSTOMERS TO GET THEIR MAIL AND VALUABLE PACKAGES.
Contact your local councilperson and the Public Advocate to
demand
“A Private Mailbox Renters Bill of Rights”
Many busy New Yorkers rent private mailboxes in order to
ensure that they will have quick access to time-sensitive mail, vital
documents, and important packages/parcels.
Many small business owners/individual entrepreneurs prefer
private mailboxes to P.O. Boxes, because
it projects a more professional image. Additionally, many New Yorkers who must
change addresses frequently due to the difficulty in finding a long-term,
affordable living situation use private mailbox rental address as their
“stable” address. This is vital when
looking for employment.
Over the past month, 2 UPS Stores that provide Mailbox
Rental and UPS/Fedex package deliveries have suddenly shut down. These UPS
stores closed without giving their customers any notice. Hundreds of New
Yorkers are now without access to their US mail or UPS/Fedex packages. Some people use
these mailboxes to receive business related document, social security checks,
time-sensitive items, etc.
Some sort of legislation is needed to protect the rights of
private mailbox renter: A Private Mailbox Renters Bill of Rights”
1) All customers who rent private mailboxes must be given
the legal name, address, and phone number of current owners/operators of
mailbox rental facility.
2) All customers who rent private mailboxes must be notified
in writing of any ownership change.
3) All customers who rent private mailboxes must be given
two weeks prior notice (in writing) of any extended closure that might impede
their access to time-sensitive mail, vital documents, and important
packages/parcels.
4) All private mailbox rental owner/operators must post a
contact number that is visible through the window of their mailbox rental
facility.
As of March 5, 2014, there is a new sign on the door of the defunct UPS store, at 331 West 57th Street, stating that all mail and packages are now located at the existing UPS store located at 888-C 8th Avenue. I verified that the deliveries from the old store are indeed at the store on 8th Avenue, though they have not been sorted yet. We cannot access them yet. I was told by employees there that the deliveries should be ready by Friday (March 7) in the AM.