We call on Shopee to immediately stop restricting and shadow-banning discount vouchers for paying Shopee VIP subscribers, restore locked vouchers, and offer full refunds where advertised benefits were revoked.
Together, we are submitting this petition to the Consumer Claims Tribunal (TTPM) and the Malaysian Communications and Multimedia Commission (MCMC) to hold Shopee accountable for stripping away voucher access after collecting monthly subscription fees. Shopee must immediately restore locked voucher access, provide clear usage policies, and issue full refunds to all paying members who were denied their advertised subscription perks.
Malaysian consumers demand transparency and accountability. Charging an RM6.99 monthly subscription fee across an estimated 50,000 subscribers generates RM349,500 every single month (over RM4.1 million annually) for Shopee. Taking upfront subscription money while silently blocking users from redeeming the promised discounts is unfair and deceptive. Sign this petition to join our collective complaint to TTPM and MCMC.
2 Comments
This is unfair to long term customers using a service provided by shopee
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We call on Shopee to immediately stop restricting and shadow-banning discount vouchers for paying Shopee VIP subscribers, restore locked vouchers, and offer full refunds where advertised benefits were revoked.
Together, we are submitting this petition to the Consumer Claims Tribunal (TTPM) and the Malaysian Communications and Multimedia Commission (MCMC) to hold Shopee accountable for stripping away voucher access after collecting monthly subscription fees. Shopee must immediately restore locked voucher access, provide clear usage policies, and issue full refunds to all paying members who were denied their advertised subscription perks.
Malaysian consumers demand transparency and accountability. Charging an RM6.99 monthly subscription fee across an estimated 50,000 subscribers generates RM349,500 every single month (over RM4.1 million annually) for Shopee. Taking upfront subscription money while silently blocking users from redeeming the promised discounts is unfair and deceptive. Sign this petition to join our collective complaint to TTPM and MCMC.
2 Comments
Tak adil.. subscription sampai januari 27.. saya bayar plan ni.. bukan free..
This is unfair to long term customers using a service provided by shopee
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Tak adil.. subscription sampai januari 27.. saya bayar plan ni.. bukan free..