Joseph Holmberg 0

A Formal Apology from ZVRS

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We, the HTC EVO owners, are seeking a formal and public apology from ZVRS, one of video relay companies that provide the deaf community a more modern means of communicating through the use of interpreters and point to point communications using American Sign Language. The rationale for our quest in obtaining a public apology from this company preferably in the form of a video being conducted in American Sign Language to be posted on the ZVRS website is due to their early treatment of us, the HTC EVO owners. This treatment included the declaration that our preferred smartphone is inferior to others and upon that ground they based their refusal to provide the Z4 Mobile, the most-sought service at the time. They had also confused us with their gross usage of promises...both written and provide us the application to utilize their video relay services then in the end shut us out on little or no cause grounds. These videos can be found under ZVRS' Youtube account and were dated 5 months ago at this time of writing. For these months, we were neglected as a large potential base of customers. We were insulted and spat upon. Now imagine our being stunned when on February the 22, 2011 ZVRS made an announcement out of blue that the app for Z4 Mobile is being provided toward the HTC EVO owners and this app is to be released on March the 1st. This made a lot of us feel disgusted with ZVRS' conduct toward us the HTC EVO owners. We are not toys to be played with. We are not pawns to be used in the interests of furthering ZVRS business. We are human beings with a strong passion for HTC EVO and its Android power which is not different from Samsung Epic, the first device ZVRS chose to operate their service on. By signing this, We demand a public and formal apology from ZVRS in the video format that is to be posted on the ZVRS website for their treatment of us. This may be necessary for ZVRS to consider issuing such an apology before we would be willing to consider installing their app on our precious HTC EVOs.

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