Exceptionally poor quality! I'm forced to use my cell phone data plan (Verizon) rather than my tablet (TDS) just to Google info & receive my email. And trying to stream movies (Netflix, etc.) is a joke. I can only attempt one or the other....if I'm trying to stream a movie, I must turn my tablet Wi-Fi off. Ridiculous & I cannot wait to change.
D
Dian Hayes
9 years ago
Very slow service!
G
Gail Spragins
10 years ago
Featured
I speak for both libraries in Perry County, Tennessee. With TDS service, we struggle to meet minimum standards set for Tennessee public libraries. The Lobelville Library, in particular, gets slow speeds. We are charged with providing WiFi service for patrons who don't have access at their homes or can't afford it. We want to meet the standards and serve our community.
B
Beau Young
10 years ago
I live in ScottsHill, just 30 min away from Perry County, and we have the same problem. Limited to 5mbps, service is spotty, at best. I say start a class action lawsuit, file complaints with BBB, chamber of commerce, and switch to satellite. Thats what I'm doing anyhow. Now I'm going to BBB. TDS, upgrade your equipment, for gosh sake, and provide the service the customers are paying for. Or you will reap what you sow.
T
Travis Hanberry
10 years ago
I served in the Army and have been across the country and to iraq...By far, TDS service is pathetic to say the least. The Internet was 100% better in Iraq than Linden.
W
Wanda Warren
10 years ago
I live between Lobelville and Linden, TDS does not service this area on State highway 13 with DSL.
A
Amber Dill
10 years ago
Please help us get quality Internet service!!!! Please Amber Dill
T
Terri Heath
10 years ago
TDS stinks!
S
Sarah Lucas
10 years ago
Speed has decrease recently. I lose connection often which use to never happen. I only use my connection a few hours a month due to the fact that I am not a permanent Perry County resident, so when I am here for only a short period of time, and I have no connection and have to unplug and replug to get a connection, it is hardly worth the effort to bring electronics to Perry County. Hope you correct these problems in the very near future. Thank you.
K
Kristie Rhodes
10 years ago
Dissatisfied customer!
M
MeLinda Wbb
10 years ago
This company needs a wake-up call on services paid for but not received. Ex. Download & upload speed.
L
Luke Trull
10 years ago
Featured
The service is so horrible it dosent pay to try to watch a video online. Every time it rains the phone service goes in and out along with severe static. Multiple complaints have been made. No results. I had a tds technician tell me that tds was aware of the slow intent problem and had no intention of fixing it. Said it was due to the servers being too small
L
Linda hanks
10 years ago
Ive going thru all this stuff for 20 yrs , on an off..somtimrs pretty bad.ive paid for 5 mgs for over a yr an find I was lucky IF I reach 60..I never did get reimburse for it..im disable well over 60..an this is bout the only enjoyment..u can take all our money that weve worked so hard for..an wont do nothing...something has 2 b done..even my landline phone is really bad..what would happen if something should happen,an we cant get 911...TDS HAS SUCK FOR 20 YRS OR MORE
J
jessica rotgers
10 years ago
Tds internet is horrible. .. we pay for dsl an dialup was alot better an thats bad. We deserve better service!
R
Randy martin
10 years ago
Horrible internet speeds. .10 or slower and I pay for 5mb. They lie through their teeth to bbb and fcc
C
Charlotte F. Davidson
11 years ago
Internet was out from 7/25/2015 till 7/31/2015. Called in 2x a day to be told my appointment had been changed. Set here for 3 days waiting for a tech to show up at the time I was told which was changed everyday without me knowing. Tech got it going on Friday but it is very slow. Called in was told I couldn't get what I was paying for but was getting before it went down! Local techs do a great job but those people you have to talk to when you call in are a joke, not a funny one at all. I am paying for the 5 speed but not even getting the 1. CS did allow me $5.00 off my bill for the 5 days the net was out. Wasn't that frigging great? What TH has happened to TDS? Selling stuff they can't deliver without upgrading?
D
Diann Melton
11 years ago
internet service is awful! It needs to be upgraded. Modem has to be reset numerous times a day. Night time is the worst!
M
michelle stephenson
11 years ago
I pay for "up to" 3 mbps but I can't even get 1mbps. Thats dial up speed so why am I paying for what I don't get? I can't wait for the day some competition comes to town.
E
E>H Gustafson
11 years ago
Come on TDS...rural customers pay their bills too. Lack of up-to date equipment and services is an embarrassment to your business. You have control of the market in rural areas. Please make it right. The Techs in this area a great---but only as good as the equipment they have to work with---and that is antiquated at best. Oh---I forgot---for some reason we did get that phone upgrade where you get cut off when dialing if you hesitate for 2 seconds. How annoying!
Exceptionally poor quality! I'm forced to use my cell phone data plan (Verizon) rather than my tablet (TDS) just to Google info & receive my email. And trying to stream movies (Netflix, etc.) is a joke. I can only attempt one or the other....if I'm trying to stream a movie, I must turn my tablet Wi-Fi off. Ridiculous & I cannot wait to change.
Very slow service!
I speak for both libraries in Perry County, Tennessee. With TDS service, we struggle to meet minimum standards set for Tennessee public libraries. The Lobelville Library, in particular, gets slow speeds. We are charged with providing WiFi service for patrons who don't have access at their homes or can't afford it. We want to meet the standards and serve our community.
I live in ScottsHill, just 30 min away from Perry County, and we have the same problem. Limited to 5mbps, service is spotty, at best. I say start a class action lawsuit, file complaints with BBB, chamber of commerce, and switch to satellite. Thats what I'm doing anyhow. Now I'm going to BBB. TDS, upgrade your equipment, for gosh sake, and provide the service the customers are paying for. Or you will reap what you sow.
I served in the Army and have been across the country and to iraq...By far, TDS service is pathetic to say the least. The Internet was 100% better in Iraq than Linden.
I live between Lobelville and Linden, TDS does not service this area on State highway 13 with DSL.
Please help us get quality Internet service!!!! Please Amber Dill
TDS stinks!
Speed has decrease recently. I lose connection often which use to never happen. I only use my connection a few hours a month due to the fact that I am not a permanent Perry County resident, so when I am here for only a short period of time, and I have no connection and have to unplug and replug to get a connection, it is hardly worth the effort to bring electronics to Perry County. Hope you correct these problems in the very near future. Thank you.
Dissatisfied customer!
This company needs a wake-up call on services paid for but not received. Ex. Download & upload speed.
The service is so horrible it dosent pay to try to watch a video online. Every time it rains the phone service goes in and out along with severe static. Multiple complaints have been made. No results. I had a tds technician tell me that tds was aware of the slow intent problem and had no intention of fixing it. Said it was due to the servers being too small
Ive going thru all this stuff for 20 yrs , on an off..somtimrs pretty bad.ive paid for 5 mgs for over a yr an find I was lucky IF I reach 60..I never did get reimburse for it..im disable well over 60..an this is bout the only enjoyment..u can take all our money that weve worked so hard for..an wont do nothing...something has 2 b done..even my landline phone is really bad..what would happen if something should happen,an we cant get 911...TDS HAS SUCK FOR 20 YRS OR MORE
Tds internet is horrible. .. we pay for dsl an dialup was alot better an thats bad. We deserve better service!
Horrible internet speeds. .10 or slower and I pay for 5mb. They lie through their teeth to bbb and fcc
Internet was out from 7/25/2015 till 7/31/2015. Called in 2x a day to be told my appointment had been changed. Set here for 3 days waiting for a tech to show up at the time I was told which was changed everyday without me knowing. Tech got it going on Friday but it is very slow. Called in was told I couldn't get what I was paying for but was getting before it went down! Local techs do a great job but those people you have to talk to when you call in are a joke, not a funny one at all. I am paying for the 5 speed but not even getting the 1. CS did allow me $5.00 off my bill for the 5 days the net was out. Wasn't that frigging great? What TH has happened to TDS? Selling stuff they can't deliver without upgrading?
internet service is awful! It needs to be upgraded. Modem has to be reset numerous times a day. Night time is the worst!
I pay for "up to" 3 mbps but I can't even get 1mbps. Thats dial up speed so why am I paying for what I don't get? I can't wait for the day some competition comes to town.
Come on TDS...rural customers pay their bills too. Lack of up-to date equipment and services is an embarrassment to your business. You have control of the market in rural areas. Please make it right. The Techs in this area a great---but only as good as the equipment they have to work with---and that is antiquated at best. Oh---I forgot---for some reason we did get that phone upgrade where you get cut off when dialing if you hesitate for 2 seconds. How annoying!
Years of the same excuses and nothing being done.